Unarmed Security Guard

Windwalker Group; Boston (MA); On-site; USD 39,600 - 48,400; Full time

Job summary

Windwalker Group is seeking full-time security guards to ensure a safe environment across the campus. Candidates should have excellent customer service and communication skills, a high school diploma or GED, and the ability to react quickly in changing situations.

Preferred qualifications include experience in a similar role and relevant certifications. Pay starts at $21.20, with positions available on the first and second shift for the upcoming school year.

Qualifications

• Must be at least 18 years old.
• Ability to pass a background check.
• Excellent interpersonal, written, and communication skills.

Responsibilities

• Manage visitors at access control points with courtesy and professionalism.
• Ensure compliance with security standards.
• Provide high level customer service through daily interaction with students and staff.

Skills

Customer service

Communication skills

Crisis response

Interpersonal skills

Education

High school diploma or GED

Associate's degree in Criminal Justice

Job description

Windwalker Group

is an award‑winning, Minority‑Owned business with over 25 years of experience delivering innovative solutions to help organizations grow, thrive, and achieve lasting success. Guided by our commitment to excellence, we specialize in security and preparedness, professional development, and cutting‑edge technology solutions.

Our diverse offerings include:

• Building security design
• Security Guards
• Access control
• Cybersecurity
• Customized training programs
• Project management
• Multimedia solutions

We tailor each solution to meet the unique needs of our clients, ensuring exceptional results that safeguard assets, enhance expertise, and foster continued success.

At Windwalker, our mission is to deliver innovative security and professional development solutions that empower organizations, protect communities, and drive lasting success through excellence and care.

Windwalker: Securing Today, Building Expertise for Tomorrow

Windwalker Security Guards

are entrusted with creating a safe, secure, and welcoming environment across the college campus. More than traditional security professionals, our team serves as ambassadors for the institution—providing exceptional customer service while supporting the college's academic mission, diverse community, and commitment to inclusion.

Our guards perform a wide range of responsibilities, from maintaining campus safety and responding to incidents to assisting students, faculty, staff, and visitors with professionalism and care. We are seeking individuals with strong customer service, hospitality, concierge, or public‑facing experience who understand that meaningful security begins with communication, approachability, and attention to detail.

If you take pride in delivering outstanding service, remain calm and confident in dynamic environments, and are committed to helping others, we invite you to apply to join a team that plays a vital role in shaping the campus experience every day.

We currently have full‑time openings on the first and second shift for the upcoming school year. Interviews have begun!

Pay is $21.20.

Windwalker Group guards will be responsible for:

• Management of visitors at access control points with a combination of utmost courtesy, decisiveness, and professionalism.
• Consistently resolute professional appearance and demeanor of public‑facing employees.
• Validate strict compliance with security standards.
• Emphasis on interaction with affinity participants such as local, state police, and DHS.
• Ensure high standards of conduct/zero tolerance for non‑professional behavior.
• Effective and transparent employee discipline procedures.
• High touchpoints between and among contract employees, client management, and company managers.
• Preparedness planning for effective response to potential crises.
• Provide high level customer service to clients through daily interaction with students, staff, faculty and visitors.

REQUIRED QUALIFICATIONS:

• High school diploma or GED required
• Must be at least 18 years old
• Ability to pass a background check
• Ability to react quickly to a changing environment
• Advanced ability to respond to security breaches and threats.
• Comfortable kneeling, carrying, bending, walking, and standing for extended periods of time
• Ability to inform personnel and visitors of security procedures
• Excellent interpersonal, written, and communication skills
• Possess an ability to be flexible and perform a variety of security duties

PREFERRED QUALIFICATIONS:

• A minimum of two years’ experience in a similar role preferred
• Knowledge of security systems and surveillance equipment preferred
• CPR, First Aid, AED, NARCAN, MOAB, or ACT I, II, or III Certifications highly preferred
• Associates degree or greater in Criminal Justice related studies
• Experience in documenting, observations, customer service and security procedures