Full-Time Store Operations Lead — Customer-Centric

Family Dollar Stores Of Ohio LLC; Youngstown (OH); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar Stores Of Ohio LLC in Youngstown, OH is seeking an Assistant Store Manager to support daily store operations and lead front-line staff. You will assist with merchandising, customer service, and maintaining store standards to drive sales and efficiency.

The role requires strong communication, organizational, and problem-solving skills, with a focus on teamwork and a positive customer experience in a busy retail environment.

Qualifications

• High school diploma or equivalent preferred; ability to read, interpret, and explain directives is required
• Store management experience in retail, grocery, or drug store environment preferred
• Must be able to lift up to 55 lbs and perform physical tasks (walking, standing, stooping, kneeling, climbing)
• Strong communication, interpersonal, and written skills required
• Ability to work in a high-energy, team environment
• Exceptional customer service, organizational and communication skills

Responsibilities

• Assist with store functions and day-to-day store activities
• Help customers in a positive, approachable manner and address questions or concerns
• Help organize and transfer merchandise from delivery to stockroom to sales floor and maintain seasonal areas
• Perform opening and closing procedures as needed
• Process corporate directives including Pull and Hold/Destroy, Task Compliance, and other communications
• Maintain store fixtures and displays to maintain promotional effectiveness
• Assist in ordering merchandise, processing damaged merchandise, and record keeping (including payroll, scheduling, and cash handling)
• Maintain clean, well-stocked sales floor and organized stockroom
• Protect and secure all company assets, including cash
• Adhere to policies and safety guidelines and ensure staff follow procedures
• Help Store Manager supervise, train, and develop Store Associates
• Maintain a positive, safe, and respectful environment with customers and team
• Keep store clean, restocked bathrooms, floors swept/mopped, and areas neat
• Other duties as assigned

Skills

Store management experience

Strong communication

Customer service

Problem solving

High school diploma

Team oriented

Lift up to 55 lbs

Education

High school diploma or equivalent

Job description

Family Dollar Stores Of Ohio LLC in Youngstown, OH is seeking an Assistant Store Manager to support daily store operations and lead front-line staff. You will assist with merchandising, customer service, and maintaining store standards to drive sales and efficiency.

The role requires strong communication, organizational, and problem-solving skills, with a focus on teamwork and a positive customer experience in a busy retail environment.