Full Time Security Officer - MGM National Harbor

MGM Resorts International; Oxon Hill (MD); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Health & Income Protection

Employee discounts

Free meals

Free parking

Development opportunities

Job summary

MGM Resorts International is seeking a Security Officer at National Harbor, Maryland. You will patrol the property, monitor surveillance, and respond to emergencies to keep guests and team members safe, while delivering superior service.

The role requires a high school diploma or GED, a valid driver's license, and at least one year of customer service experience. Competitive benefits, discounts, and growth opportunities are offered.

Qualifications

• At least 18 years old.
• High School Diploma or GED.
• Valid Driver's License in good standing.
• At least 1 year of customer service experience.

Responsibilities

• Safety & Patrols: monitor interior and exterior areas by foot, bike, or vehicle.
• Guest & Team Member Support: respond professionally to concerns and act as first responder when required.
• Gaming & Incident Reporting: handle transactions and incidents with detailed reporting.
• Dispatch & Emergency Coordination: communicate via phone and two-way radio; assist evacuations.
• Ongoing Training & Certification: maintain CPR/AED and first aid and other required certifications.

Skills

Customer service

Education

High School Diploma or GED

Job description

National Harbor, Maryland

The SHOW Comes Alive At MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

The Job

Security Officers play a key role in creating a safe, welcoming environment for everyone. From patrolling the property and monitoring cameras to responding to emergencies and supporting guests, this role is all about staying alert, taking action, and making people feel secure.

THE SCHEDULE

• Day 6:45am - 3:30pm (8-hour shifts with 2 days off)
• Swing 2:45pm - 11:30pm (8-hour shift with 2 days off)
• Grave 9:00pm - 7:45am (10-hour shifts with 3 days off)

The Day-to-day

• Safety & Patrols Monitor interior and exterior areas of the property by foot, bicycle, or company vehicle. Stay alert to any irregularities through active patrols, camera surveillance, and alarm system oversight.
• Guest & Team Member Support Respond professionally to guest and employee concerns, maintaining a calm and courteous presence. Serve as a first responder in emergencies, administering first aid when required and following established reporting protocols.
• Gaming & Incident Reporting Handle secure gaming transactions and drops with accuracy. Maintain detailed reports on daily activity, incidents, property damage, and any unusual occurrences.
• Dispatch & Emergency Coordination Manage communications through phone and two-way radio, dispatching information as needed. In urgent situations, help secure the area, coordinate with emergency responders, and lead evacuation procedures.
• Ongoing Training & Certification Maintain required certifications in legal procedures, defensive tactics, CPR/AED, and first aid. Regular training ensures readiness and proficiency with all assigned equipment.

The Ideal Candidate

• At least 18 years old
• High School Diploma or GED
• Valid Driver's License in good standing (not expired, suspended or revoked)
• At least 1 year of customer service experience

The Perks & Benefits

• Health & Income Protection benefits (for eligible employees)
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Free meals in our employee dining room
• Free parking on and off shift
• Healthcare, financial, and time off benefits
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

Pay Rate

The rate for this role is: The rate represents a good faith estimate of the wage rate that MGM reasonably expects to pay for the position upon hire. Pay will not be below any applicable minimum wage. Should overtime be worked, employees are paid overtime pay in accordance with state requirements. Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.