Director of Security (MGM National Harbor)

MGM Resorts International; National Harbor (MD); On-site; USD 111,000 - 148,000; Full time

Benefits offered by this job

Wellness programs

Employee discounts on hotel stays and—

Free meals in employee dining room

Free parking

Healthcare/financial benefits and time

Job summary

MGM Resorts International, National Harbor, MD, seeks a Director of Security Operations to lead the security department and maximize safety for employees and guests. You will direct staffing, training, incident response, and compliance while influencing property-wide profitability.

The role requires 4+ years in security management, leadership in a resort setting, and strong decision-making skills. Bilingual abilities are a plus, with a focus on deescalation and proactive security leadership.

Qualifications

• Bachelor’s degree preferred.
• 4+ years of security management experience.
• Leadership experience in a resort/gaming setting.
• Bilingual is preferred.
• Ability to deescalate situations.

Responsibilities

• Directs the day-to-day security operations to include staffing, training, event management, incident response, and administration.
• Evaluate ongoing security operations training to include procedures, investigations, emergency procedures, management, fire and life safety training, and guest service.
• Ensure compliance with policies and laws and communicate changes to property and security operations.
• Oversee patrols and security programs (e.g., Lost and Found) and monitor property areas to enforce preventative measures.
• Assist with threat identification, intelligence gathering and analysis at property level; assess incident impacts on company, employees, customers, and facilities.
• Build and develop teams through recruiting, training, coaching, performance reviews and development programs.
• Collaborate with internal stakeholders to develop short- and long-term solutions for guest experiences.

Skills

Leadership

Strategic thinking

Decision making

Communication

Bilingual

Education

Bachelor’s degree preferred

Job description

National Harbor, Maryland

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

The Director of Security Operations is responsible for ensuring the effective and efficient operation of the Security Department to maximize the safety of employees and guests enabling the highest guest and employee engagement goals. They will provide security direction for major events, special projects, security risks and threat analysis for their assigned MGM Resorts International property or venue. In addition, this role will focus on positively impacting property or venue wide profitability with strong leadership and the ability to influence, make sound judgements, and hold superior interpersonal decision making and problem-solving skills.

THE DAY-TO-DAY:

• Directs the day-to-day security operations to include staffing, training, event management, incident response, and administration
• Evaluate ongoing security operations training to include standard operating procedures, preliminary investigations, emergency procedures, management, fire and life safety training, and guest service, implementing changes to procedures and policies to close service and operational gaps
• Ensure compliance with MGMRI policies, federal, state, and local laws, and effectively communicate policy and procedure changes to property and security operations to maintain compliance
• Ensure the property or venue, and other areas of responsibility are patrolled consistently including managing a fleet of resources, overseeing the property security operations programs such as the Lost and Found program, and monitor all areas of the property to consistently ensure preventative measures are enforced
• Assists with the COS with critical threat identification, intelligence gathering and analysis at a property level, monitoring incidents and accessing information to determine what impact those incidents may have on the company, employees, customers, and facilities
• Build and develop highly effective teams through recruiting, training/certification programs, coaching, performance reviews and professional development Identify and implement security industry personnel best practices, methods, and equipment to meet and/ or exceed performance requirements and standards
• Strategies with key internal stakeholders in cross-functional CoEs to develop both short-term and long-term solutions to create unique guest experiences

THE IDEAL CANDIDATE:

• Bachelor’s degree preferred
• 4+ Years of Prior Relevant Experience Security management or closely related field Required
• Previous leadership experience working in a similar resort and gaming setting
• Bilingual is preferred
• Proven leadership skills, strategic thinking, and critical decision making
• Ability to deescalate situations, both verbally and physically, in potentially violent situations

THE PERKS & BENEFITS:

• Prioritize your wellness, access programs crafted to nurture your mental and physical health.
• Enjoy unbeatable discounts on hotel stays, dining, retail, entertainment, and exclusive partner perks for travel, tech, and beyond!
• Savor delicious meals for free in our employee dining room.
• Park with ease—whether you’re on or off shift, it’s free!
• From healthcare to financial support and generous time-off options, we’ve got you covered.
• Elevate your career with development programs, connect through networking events, and make a difference with community volunteer opportunities.

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=19197

Pay Range:

The pay range for this role is:

$111,000.00 - $148,000.00

This range represents a good faith estimate of the salary range that MGM reasonably expects to pay for the position upon hire. The actual salary offer will take into account a wide range of factors, including location.

This position is eligible to participate in the Company’s incentive plan.

Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.