Full-Time Scheduling Coordinator

Seniors Home Care; Webster Groves (MO); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Paid Time Off

Holiday pay

Clothing Allowance

Training & Development

Incredible Culture

Competitive pay!

Job summary

Seniors Home Care in Webster Groves, MO, is seeking a Scheduling Coordinator to help run in-home care schedules and support caregivers and families. You will collaborate across teams to align caregiver availability with client needs, ensuring accuracy and timely communication.

The ideal candidate is highly organized, detail-oriented, and thrives in a fast-paced environment. Previous scheduling experience and a college degree are preferred; training is provided.

Qualifications

• Ability to work with scheduling software and computer programs.
• Troubleshoot scheduling issues and find resolutions.
• Multitask effectively and stay goal-oriented.
• Highly organized, detail-oriented, and team-minded.
• Thrive under pressure.
• College degree preferred.
• Previous scheduling experience preferred.

Responsibilities

• Coordinate schedules for in-home caregivers.
• Communicate with caregivers, clients and families about care schedules.
• Ensure shifts are correct and complete.
• Prioritize effective communication and team collaboration.
• Monitor scheduling department performance.
• Participate in after-hours phone rotation to support clients and employees.

Skills

Communication skills

Organizational skills

Detail-oriented

Multitasking

Problem-solving

Education

College degree

Tools

Scheduling software

Job description

This position is often called the true "Heartbeat" of a home care agency. If you are looking to make a meaningful impact in the lives of both clients and caregivers, Seniors Home Care is right for you.

An ideal candidate will be positive, highly organized, detail-oriented, able to multitask and think on their feet in a fast-paced and rewarding position. Candidates will have strong communication skills and the ability to work through challenges as a team. Accountability for the position and awareness to know when to take a break or practice self-care are important when working as a scheduling coordinator.

Schedule

• Monday-Friday 8 am to 4 pm for training
• Upon training, schedule will be a rotation of 3 shifts 7:30 am-2:30 pm, 4 shifts 7:00 am-5:00 pm, and 3 shifts 10 am-5:00 pm
• On-call rotation

Primary duties include:

• Coordinating schedules for in-home caregivers – focusing on caregivers' attributes
• Communicating frequently with caregivers, clients and families regarding care schedules
• Ensuring scheduled shifts are correct and complete
• Prioritize effective communication and team collaboration
• Continuously monitor and evaluate individual and scheduling departments' effectiveness
• Participate in after-hours phone rotation to support clients and employees

Requirements

• Ability to effectively work in scheduling software and computer programs
• Ability to troubleshoot scheduling issues and find resolutions
• Ability to multitask and be goal-oriented
• Highly organized, detail-oriented, and team-minded
• Thrive under pressure
• Compassionate and understanding
• Previous scheduling experience preferred
• College degree preferred

Benefits

• Medical, Dental & Vision Insurance
• Paid Time Off
• Holiday pay
• Clothing Allowance
• Training & Development
• Incredible Culture
• Competitive pay!

About Seniors Home Care

Owned and operated by the Whittington Family for more than 37 years, Seniors Home Care has an excellent reputation among St. Louis Businesses and families served.

Stability, Positivity and a Team Approach are all reasons why you should join Seniors Home Care. Seniors Home Care has been recognized by Home Care Pulse as an "Employer of Choice" and "Provider of Choice" for the past 5 years!

We look forward to meeting you!