Full time sales associate

Michael Kors; Brookline (MA); On-site; USD 27,000 - 39,000; Full time

Job summary

Capri Holdings Limited seeks a Retail Sales Associate in Brookline to represent the brand through client interactions in-store and virtually, while maintaining outstanding service standards. You will handle cash, manage the register, and support inventory and back-of-house operations.

The role requires strong product knowledge and proactive customer assistance. You will contribute to achieving sales targets, follow company policies, and coordinate with the Talent Acquisition team for a smooth

Qualifications

• Experience in retail or client-facing roles.
• Ability to maintain high service standards and follow policies.
• Comfort with cash handling and POS systems.

Responsibilities

• Represent the brand through client interactions in-store and virtually.
• Fulfill key-holder responsibilities (open/close).
• Maintain high level of product knowledge.
• Provide prompt, attentive customer service and meet sales targets.
• Manage cash wrap and client book records.
• Assist with inventory and back-of-house tasks.

Skills

Customer service

Cash handling

Inventory management

Register system

Product knowledge

Tools

Register system

Job description

Represent the brand through client interactions (in-store and virtually) and act as a brand ambassador in the community

Fulfill key-holder responsibilities (i.e., store opening and closing, cash handling and financial responsibilities)

Maintain a high level of product knowledge

Provide prompt, attentive and knowledgeable assistance to all clients and ensure the highest service standards are maintained at all timesSales standards

Cash wrap standards

Client book management

Inventory management

Customer and After Sales service

Help clients make selections and assist in the try-on process

Ensure compliance with all company policies, procedures and directivesAttendance / Reporting for Work (Ulti-Pro) – clocking in and out

Navigating through UltiPro Portal

Uniform and Grooming Standards

Lunch and Afternoon Breaks

Lockers

Organization at the workplace

Requests for Time Off: Benefits – Sick Days, Vacation Days, Personal Days / Schedule Requests

End-of-Day Procedures (i.e. bag checks)

Cultivate and maintain excellent Clientele relationships with consistent follow up as needed, including:Phone calls and emails

Thank you letters

Shipping merchandise out-of-town

Maintain high productivity (consistently achieve and where possible, exceed monthly sales targets)

Proactively identify and pursue opportunities to achieve financial targets and increase sales

Assist with inventory and special projects as neededAssociates should be able to effectively cover Back of House as needed and perform various inventory as well as Shipping / Receiving tasks

Ensure visual standards are maintained at all times

Understand the terminology associated with Jimmy Choo shoes and accessories

Be proficient with the register system(s)

Merchandise product

The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at [e-mail].

In compliance with certain Pay Transparency laws, employers are required to disclose a compensation range. The range for this position will vary based on role requirements, skill set, and years of experience. Please note that for salaried roles, the figures reflect full-time equivalency, while for hourly roles, the figures represent the applicable hourly rate.

Compensation Range:

24.00 - 24.00 USD