Part-time Sales Associate, Bloomingdale's - Chestnut Hill, MA

Michael Kors; Massachusetts; On-site; USD 28,000 - 30,000; Full time

Job summary

Capri Holdings Limited, representing Michael Kors in Massachusetts, is hiring a Sales Associate to represent the brand through client interactions in-store and virtually. The role includes opening/closing duties, cash handling, and maintaining product knowledge while delivering exceptional customer service.

You will manage client books, assist with inventory tasks, and support after-sales service, aiming to consistently meet sales targets and uphold visual standards.

Responsibilities

• Represent the brand through client interactions in-store and virtually, acting as a brand ambassador.
• Fulfill key-holder responsibilities including store opening/closing, cash handling and financial duties.
• Maintain a high level of product knowledge and provide prompt, attentive service to clients.
• Support client book management, inventory tasks, and after-sales service.
• Ensure visual standards and compliance with company policies and directives.

Job description

Roles and Responsibilities:Represent the brand through client interactions (in-store and virtually) and act as a brand ambassador in the communityFulfill key-holder responsibilities (i.e., store opening and closing, cash handling and financial responsibilities)Maintain a high level of product knowledgeProvide prompt, attentive and knowledgeable assistance to all clients and ensure the highest service standards are maintained at all timesSales standardsCash wrap standardsClient book managementInventory managementCustomer and After Sales serviceHelp clients make selections and assist in the try-on processEnsure compliance with all company policies, procedures and directivesAttendance / Reporting for Work (Ulti-Pro) – clocking in and outNavigating through UltiPro PortalUniform and Grooming StandardsLunch and Afternoon BreaksLockersOrganization at the workplaceRequests for Time Off: Benefits - Sick Days, Vacation Days, Personal Days / Schedule RequestsEnd-of-Day Procedures (i.e. bag checks)Cultivate and maintain excellent Clientele relationships with consistent follow up as needed, including:Phone calls and emailsThank you lettersShipping merchandise out-of-townMaintain high productivity (consistently achieve and where possible, exceed monthly sales targets)Proactively identify and pursue opportunities to achieve financial targets and increase salesAssist with inventory and special projects as neededAssociates should be able to effectively cover Back of House as needed and perform various inventory as well as Shipping / Receiving tasksEnsure visual standards are maintained at all timesUnderstand the terminology associated with Jimmy Choo shoes and accessoriesBe proficient with the register system(s)Merchandise product—The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at [e-mail] compliance with certain Pay Transparency laws, employers are required to disclose a compensation range. The range for this position will vary based on role requirements, skill set, and years of experience. Please note that for salaried roles, the figures reflect full-time equivalency, while for hourly roles, the figures represent the applicable hourly rate.Compensation Range:20.00 - 22.00 USD