Security Officer Full Time Customer Service

Allied Universal; Chelsea of Nottingham (MD); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal in Nottingham, MD, is seeking a Security Officer for full-time, customer-focused security operations. The role covers patrolling retail areas, monitoring access, and responding to incidents per site procedures. Must maintain calm, professional conduct and complete shift reports.

Qualified candidates will have a high school diploma or equivalent and customer service experience. A background check and drug screen are required by law and company policy.

Qualifications

• Customer service experience is preferred.
• Must be 21 years of age or older; background check and drug screening required.

Responsibilities

• Provide customer service to tenants, shoppers, visitors, and vendors by following security procedures and site policies.
• Respond to incidents and concerns calmly and notify appropriate personnel or emergency services as directed.
• Conduct regular foot and vehicle patrols in retail areas, parking facilities, and exterior grounds to deter unauthorized activity.
• Monitor access points, observe activity, and report maintenance, lighting or security issues per site procedures.
• Prepare accurate daily activity and incident reports and communicate shift information per Allied Universal requirements.

Skills

Customer service

Security awareness

Education

High school diploma or equivalent

Job description

Security Officer Full Time Customer Service

Location: Nottingham, MD

Position Type: Full Time

Pay Rate: $18.70 / Hour

Job Schedule

• Wed: 07:00 AM - 03:00 PM
• Thur: 07:00 AM - 03:00 PM
• Fri: 07:00 AM - 03:00 PM
• Sat: 07:00 AM - 03:00 PM
• Sun: 11:00 AM - 07:00 PM

What You'll Do

• Provide customer service to tenants, shoppers, visitors, and/or vendors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Respond to incidents, customer concerns, and critical situations in a calm, problem-solving manner; notify appropriate personnel and/or emergency services as directed by site procedures.
• Conduct regular and random foot and/or vehicle patrols throughout retail common areas, parking facilities, exterior grounds, and perimeter areas to help deter unauthorized activity and identify security-related concerns.
• Monitor access points, observe activity throughout the property, and report maintenance, lighting, or security-related issues according to site procedures.
• Complete accurate daily activity reports, incident documentation, and shift communications in accordance with Allied Universal and site-specific requirements.

Minimum Requirements

• Ability to lift more than 20 pounds is preferred.
• Customer service experience is preferred.
• Must be 21 years of age or older
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.