Full-Time Retail/Customer Service Associate

800flowersretailcareers; Des Moines (IA); On-site; USD 27,000 - 36,000; Part time

Benefits offered by this job

Holiday pay

Paid vacation

401(k) opportunity

Medical, vision, dental insurance

Employee discounts

Job summary

Flowerama in Des Moines seeks hardworking, upbeat individuals for day, evening, and weekend shifts. Join a friendly team in a fast-paced floral and gift environment with opportunities to learn floral design. Benefits include health insurance options, 401(k), and employee discounts across the Flowerama network.

Pay is based on experience; candidates with retail and customer service backgrounds are encouraged to apply. Flexible scheduling and growth within the organization are emphasized.

Qualifications

• Previous retail sales experience.
• Excellent customer service experience.
• Strong telephone skills and ability to establish rapport with customers.
• Familiarity with florist business helpful but not mandatory.
• Floral Design experience helpful but not mandatory.
• Ability to work as part of a team while completing tasks in a timely manner.
• Typing Ability (30 WPM).
• Point of Sales experience is a plus.
• Strong communications and interpersonal skills including verbal and written communication.
• Ability to lift 40lbs unassisted.
• Stand up to 8 hours daily, and up to 10 hours seasonally.
• Commitment to a flexible schedule in a fast-paced creative environment.

Responsibilities

• Assist customers with purchases and inquiries in a retail setting.
• Process transactions accurately using the POS system.
• Support floral design and station tasks as needed.

Skills

Customer service

Telephone skills

Team player

Interpersonal skills

Floral design

Floral industry knowledge

Typing 30 WPM

Strong communications

Ability to lift 40lbs

Stand 8-10 hours

Flexible schedule

Tools

POS experience

POS system

Job description

Flowerama is looking for hardworking, upbeat, dependable individuals for day, evening, and weekend shifts. Our Florist and Gift store is seeking qualified applicants who have strong customer service and/or retail experience.

Benefits include: holiday pay, paid vacation and discretionary time-off, floating holidays, a 401(k) opportunity, medical, vision, dental insurance, life insurance, disability, flexible schedule, seasonal appreciation gifts, monthly fresh flowers, friends and family discount cards, branded clothing, and opportunities to receive other insurance such as identity protection, pet insurance, hospital indemnity and more, plus a substantial discount throughout the entire 1-800-Flowers Enterprise (Flowerama, 1800Flowers.com, Harry & David, Personalization Mall, Shari’s Berries, 1800-Baskets.com, Simply Chocolate, Fruit Bouquets, Cheryl’s Cookies, The Popcorn Factory, Wolferman’s Bakery, Stock Yards, and more).

Pay is based on experience, and we promote from within our organization as much as possible.

Are you looking for a change? Would you like to learn the art of floral design? Do you love helping customers? Then you will love working here!

Requirements/Qualifications:

• Previous retail sales experience.
• Excellent customer service experience.
• Strong telephone skills and ability to establish rapport with customers.
• Familiarity with florist business helpful but not mandatory.
• Floral Design experience helpful but not mandatory
• Ability to work as part of a team while completing tasks in a timely manner
• Typing Ability (30 WPM)
• Point of Sales experience is a plus
• Strong communications and strong interpersonal skills including verbal and written communication ability
• Ability to lift 40lbs unassisted
• Ability to stand up to 8 hours daily, and up to 10 hours seasonally
• Commitment to work a flexible schedule in a fast-paced creative environment. We are open Monday - Friday 7am-7pm, Saturday 8am-7pm, and Sunday 10am-4pm. Please note that during busy holiday times, hour of operation will be extended to meet the needs of our customers. Employees are also expected to work extended hours during Valentine’s Day and Mother’s Day weeks, including Valentine’s Day and Mother’s Day.