Part-Time Retail/Customer Service Associate

FLOWERS.com Inc.; Waterloo (IA); On-site; USD 17,000 - 21,000; Part time

Job summary

Flowerama is seeking part-time Retail/Customer Service Associates for day, evening, and weekend shifts. The role emphasizes strong customer service, teamwork, and the opportunity to learn floral design.

Pay is based on experience and growth opportunities are highlighted as we promote from within. Ideal candidates enjoy helping customers, can work in a fast-paced, creative environment, and are able to stand for long periods.

Qualifications

• Experience in customer service or retail is preferred.
• Strong communication and interpersonal skills.
• Typing speed of 30 WPM is desirable and POS experience is a plus.

Responsibilities

• Greet customers warmly and assist with product questions.
• Support floral design process and general store tasks.
• Process sales transactions at the POS and handle payments.
• Help stock and organize merchandise on the sales floor.
• Maintain cleanliness and provide excellent customer service during all shifts.

Skills

Customer service

Retail experience

Typing 30 WPM

POS experience

Team player

Communication

Job description

Part-Time Retail/Customer Service Associate

#16097

Description

Flowerama is looking for hardworking, upbeat, dependable individuals for day, evening, and weekend shifts. Our Florist and Gift store is seeking qualified applicants who have strong customer service and/or retail experience.

Pay is based on experience, and we promote from within our organization as much as possible.

Are you looking for a change? Would you like to learn the art of floral design? Do you love helping customers? Then you will love working here!

Requirements

Requirements/Qualifications:

• Strong telephone skills and ability to establish rapport with customers.
• Familiarity with florist business helpful but not mandatory.
• Floral Design experience helpful but not mandatory
• Ability to work as part of a team while completing tasks in a timely manner
• Typing Ability (30 WPM)
• Point of Sales experience is a plus
• Strong communications and strong interpersonal skills including verbal and written communication ability
• Ability to lift 40lbs unassisted
• Ability to stand up to 8 hours daily, and up to 10 hours seasonally
• Commitment to work a flexible schedule in a fast-paced creative environment. We are open Monday - Friday 7am-7pm, Saturday 8am-7pm, and Sunday 10am-4pm. Please note that during busy holiday times, hour of operation will be extended to meet the needs of our customers. Employees are also expected to work extended hours during Valentine's Day and Mother's Day weeks, including Valentine's Day and Mother's Day.

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