Full-Time Retail/Customer Service Associate

Flowerama of America Inc.; Des Moines (IA); On-site; USD 1,653,000 - 2,204,000; Full time

Job summary

Flowerama of America Inc. is seeking a Full-Time Retail/Customer Service Associate in Des Moines. The role emphasizes excellent customer service, a friendly demeanor, and the ability to work with a team on a fast-paced floor.

Experience in retail and strong communication skills are valued. Training in floral design may be provided, and employees should be able to lift up to 40 lbs and stand for extended periods. Weekend availability is required.

Qualifications

• Strong customer service skills and retail experience preferred.
• Typing ability (30 WPM) is desirable.
• POS experience is a plus.
• Ability to lift up to 40 lbs and stand for long periods.
• Flexible schedule including weekends and holidays.

Responsibilities

• Assist customers with their purchases and inquiries.
• Learn floral design and product offerings.
• Work cooperatively with team to complete tasks in a timely manner.
• Maintain a clean, organized sales floor.

Skills

Customer service

Retail experience

Typing 30 WPM

POS experience

Communication

Interpersonal skills

Lift 40 lbs

Stand 8–10 hours

Flexible schedule

Team player

Tools

POS system

Job description

Full-Time Retail/Customer Service Associate

#23225

Description

Flowerama is looking for hardworking, upbeat, dependable individuals for day, evening, and weekend shifts. Our Florist and Gift store is seeking qualified applicants who have strong customer service and/or retail experience.

Pay is based on experience, and we promote from within our organization as much as possible.

Are you looking for a change? Would you like to learn the art of floral design? Do you love helping customers? Then you will love working here!

Requirements

Requirements/Qualifications:

• Strong telephone skills and ability to establish rapport with customers.
• Familiarity with florist business helpful but not mandatory.
• Floral Design experience helpful but not mandatory
• Ability to work as part of a team while completing tasks in a timely manner
• Typing Ability (30 WPM)
• Point of Sales experience is a plus
• Strong communications and strong interpersonal skills including verbal and written communication ability
• Ability to lift 40lbs unassisted
• Ability to stand up to 8 hours daily, and up to 10 hours seasonally
• Commitment to work a flexible schedule in a fast-paced creative environment. We are open Monday - Friday 7am-7pm, Saturday 8am-7pm, and Sunday 10am-4pm. Please note that during busy holiday times, hour of operation will be extended to meet the needs of our customers. Employees are also expected to work extended hours during Valentine’s Day and Mother’s Day weeks, including Valentine’s Day and Mother’s Day.

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