Full-time Restaurant Supervisor

Argonaut Hotel; San Francisco (CA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

401K retirement plan

Parental leave

Pet insurance

Uniform provided

Pre-tax commuter benefits

Referral program

Hotel discounts

Job summary

The Argonaut Hotel in San Francisco’s Fisherman’s Wharf region seeks a Restaurant Supervisor for the Blue Mermaid Restaurant to lead daily service, mentor front-of-house staff, and ensure memorable guest experiences.

The ideal candidate will have at least two years of progressive supervision in a hotel or restaurant, superb communication and interpersonal skills, a positive demeanor, and a strong commitment to guest satisfaction. We offer competitive pay and a comprehensive benefits package.

Qualifications

• Minimum two years of supervisor/FO&B experience in a hotel or restaurant.
• Ability to serve guests through verbal face-to-face interactions.
• Positive attitude and professional demeanor.
• Strong communication and interpersonal skills with focus on guest satisfaction.

Responsibilities

• Supervises serving activities at the Blue Mermaid Restaurant.
• Ensures quality control and customer satisfaction through training.
• Maintains efficient, courteous, and professional service.
• Collaborates with team to deliver guest experiences.

Skills

Guest service

Leadership

Communication

Problem-solving

Face-to-face interactions

Job description

Description

WE ARE

Argonaut Hotel

Housed within Fisherman’s Wharf historic Haslett Warehouse building, the Argonaut Hotel merits a term like iconic both for its past and its present. A recipient of the AAA Four Diamond Award for 18 consecutive years, the Argonaut boasts a location just as noteworthy. Guests wake to views of the San Francisco Bay, Alcatraz, and the Golden Gate Bridge before venturing mere steps to next door Ghirardelli Square & Hyde Street Pier.

BLUE MERMAID RESTAURANT

Award-winning chowders, exposed brick interiors, and one of the only wharf-side cozy and heated patios in Fisherman’s Wharf come together to create your perfect excuse to save the exploration for later. Breakfast, lunch, & dinner are served up daily at Blue Mermaid. And well known brunch menu served on weekends.

A DAY IN THE LIFE...

Assures the highest level of food and beverage service possible in an efficient, courteous, personable, and professional manner to ensure a positive guest experience. Supervises the serving activities at the Blue Mermaid Restaurant through their daily routines. Ensures quality control and customer satisfaction through training team members and adhering to company policies.

YOU OWN THIS IF YOU HAVE...

To be successful in this position, we’re looking for an amazing people connector, who thrives on creating experiences and problem-solving. This role as the Restaurant Supervisor requires skills such as patience, empathy, and a desire to provide excellent service for our guests.

Minimum two years of increasingly responsible supervisor/food and beverage experience in a hotel or restaurant environment is desired. Requires ability to serve the needs of guests through verbal face-to-face interactions. Must demonstrate a positive attitude and professional demeanor. Requires strong communication and interpersonal skills and commitment to a high level of guest satisfaction.

WE'VE GOT YOU COVERED:

In return, you are rewarded with a competitive compensation base pay plus Noble House incentive program.

• Generous medical, dental & vision insurance plans
• Paid holidays, vacation and sick days
• 401K retirement plan
• 8 weeks of Parental Leave Pay
• Pet insurance
• Laundered team member uniform
• Pre-tax commuter benefits
• Referral program
• Special rates in Noble House Hotels and Food & Beverage for team members, friends and family.
• Shoes for Crews
• On-Demand Pay - Your Pay before Payday
• Educational Assistance Program

OUR CULTURE | Individual Distinction, Collective Soul

The Noble House Hotels & Resorts philosophy emphasizes "location, distinction, and soul." Our properties are not a "one-size-fits-all." And neither are our team members. What makes us at the Argonaut Hotel lies within our team. We are a group of individuals that share a passion for hospitality. We let our personalities shine and we like to have fun.

DEIA STATEMENT...

At the Argonaut Hotel, we take pride in supporting our initiatives towards Diversity, Equity, Inclusion and Accessibility. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expression – and we would love for you to share yours with the team!

EEO STATEMENT:

Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.