On-Call Restaurant Greeter

Noble House Hotels & Resorts; San Francisco (CA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

401K

Paid vacation and sick days

Parental Leave Pay

Uniform provided

Pre-tax commuter benefits

Referral program

Team member discounts

On-Demand Pay

Shoes for Crews

Job summary

The Argonaut Hotel, part of Noble House Hotels & Resorts, in San Francisco's Fisherman’s Wharf, is seeking a friendly restaurant host/greeter. You will welcome guests, manage reservations, and provide information with a gracious demeanor.

Responsibilities include seating guests, answering calls, handling paperwork, taking room service orders when needed, and maintaining a clean podium while supporting seamless dining experiences.

Qualifications

• Experience greeting guests is a plus but not required; training provided.
• Ability to work in a dynamic, fast-paced environment.
• WLEX schedule including weekends/holidays; AM/PM shifts.

Responsibilities

• Provide fair and consistent seating of guests
• Receive and record reservations by phone or in person
• Accurately handle paperwork
• Receive incoming calls
• Take room service calls and orders (if necessary)
• Check floor and tables for accuracy and cleanliness
• Assist in serving food/bussing tables as needed
• Maintain a clean podium
• If any orders are carry-out, package and check-out
• Stock host/hostess stand
• Refill beverages as business demands
• Provide information to guests as requested

Skills

Guest greeting

Fast-paced environment

Flexible schedule

Multi-tasking

Team collaboration

Job description

WE ARE

Housed within Fisherman's Wharf historic Haslett Warehouse building, the Argonaut Hotel merits a term like iconic both for its past and its present. A recipient of the AAA Four Diamond Award for 18 consecutive years, the Argonaut boasts a location just as noteworthy. Guests wake to views of the San Francisco Bay, Alcatraz, and the Golden Gate Bridge before venturing mere steps to next door Ghirardelli Square & Hyde Street Pier.

Description

Housed within Fisherman's Wharf historic Haslett Warehouse building, the Argonaut Hotel merits a term like iconic both for its past and its present. A recipient of the AAA Four Diamond Award for 18 consecutive years, the Argonaut boasts a location just as noteworthy. Guests wake to views of the San Francisco Bay, Alcatraz, and the Golden Gate Bridge before venturing mere steps to next door Ghirardelli Square & Hyde Street Pier.

A DAY IN THE LIFE...

The restaurant greeter's basic function is to provide the guests, either on the phone or in person, with information and support in a professional, engaging and gracious manner.

• Provide fair and consistent seating of guests
• Receive and record reservations by phone or in person
• Accurately handle paperwork
• Receive incoming calls
• Take room service calls and orders (if necessary)
• Check floor and tables for accuracy and cleanliness
• Assist in serving food/bussing tables as needed
• Maintain a clean podium
• If any orders are "carry-out", package and check-out (if necessary)
• Stock host/hostess stand
• Refill beverages as business demands
• Provide information to guests as requested

YOU OWN THIS IF YOU HAVE...

• Previous experience in greeting guests but it's not required! We can teach you the skills, you bring personality!
• Works well in a dynamic and fast-paced work environment
• Able to accommodate a flexible schedule that may include weekends and/or holidays; AM/PM shifts
• Outside-of-the-box thinker who takes the initiative to creatively solve problems.
• Multi-tasking in a team environment and doing it with a positive attitude and a smile on your face and in your voice.

WE'VE GOT YOU COVERED:

In return, you are rewarded with a competitive compensation base pay plus Noble House incentive program.

• 401K retirement plan
• Paid vacation and sick days
• 8 weeks of new Parental Leave Pay
• Laundered team member uniform
• Pre-tax commuter benefits
• Referral program
• Special rates in Noble House Hotels and Food & Beverage for team members, friends and family.
• On-Demand Pay - Your Pay before Payday
• Shoes for Crews Program

CALL TO ACTION:

While performing the duties of this job, the team member is regularly required to stand, walk, and talk or hear. Other duties may be assigned as needed.

OUR CULTURE | Individual Distinction, Collective Soul

The Noble House Hotels & Resorts - Argonaut Hotel's philosophy emphasizes "location, distinction, and soul." Our properties are not a "one-size-fits-all." And neither are our team members. What makes us at the Argonaut Hotel lies within our team. We are a group of individuals that share a passion for hospitality. We let our personalities shine, and we like to have fun.

DEIA STATEMENT...

At the Argonaut, we take pride in supporting our initiatives towards Diversity, Equity, Inclusion and Accessibility. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expression - and we would love for you to share yours with the team!

EEO STATEMENT:

Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.

Salary Description

$21.96 per hour

Notice of AI Use in Job Application Review

As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process.AI may be used to identify patterns, highlight relevant skills, and experience, and assist in comparing a candidate’s qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team.