Full-Time Remote Insurance Representative

Afni, Inc.; Texas; On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Paid time off

Medical, Dental, and Vision insurance

Tuition reimbursement

Referral program

Job summary

Afni, Inc. is looking for an Insurance Specialist to work remotely. This position involves providing exceptional customer service by understanding insurance needs and closing sales. Candidates should have excellent communication skills and a sales-focused mindset.

You will undergo paid training to be licensed and enjoy benefits such as medical insurance, paid time off, and career growth opportunities.

Qualifications

• At least six months working in a service or sales environment.
• Excellent communication, active listening, and rapport building skills.
• Ability to handle difficult situations professionally.

Responsibilities

• Take inbound calls and conduct consultations to identify customer needs.
• Match insurance products and provide exceptional customer experience.
• Research and resolve inquiries regarding insurance and service-related issues.

Skills

Customer Service

Sales Skills

Communication

Problem-solving

Time Management

Education

GED or High School Diploma

Job description

Job Description

Career paths start at $17.75/hr and are bonus eligible. You must live in Texas to be eligible for this position.

What Will I Do as an Insurance Specialist?

Insurance is essential for those who want to protect their assets. You will undergo paid training to obtain state licensing and become a Licensed Insurance Sales Agent. Once licensed, you will represent a top insurance provider by taking inbound calls from warm leads and closing insurance sales.

You will interact with customers to understand their needs, offer the best solutions, and provide an exceptional customer experience through strong relationship building.

Duties And Responsibilities

• Take inbound calls and conduct a consultation to identify prospective insured's needs.
• Match products and solutions that best meet those needs during the conversation.
• Educate customers on insurance products and services, identifying opportunities to sell additional products.
• Read all verbatim and ensure all coverages and solutions are communicated effectively.
• Research, analyze, and resolve inquiries regarding insurance and service‑related issues.
• Engage in conversations with people from all walks of life.
• Provide and customize assistance according to each caller's unique needs.

Benefits

• 100% remote work with equipment provided.
• Full‑time 40‑hour work week.
• Job stability—company established in 1936.
• Paid time off.
• Medical, Dental, and Vision insurance with partial premium coverage.
• Tuition reimbursement.
• Referral program.
• Career growth opportunities with promotion from within.
• Annual performance reviews and merit pay.

Qualifications

• At least six months working in a service or sales environment.
• Ability to work in a fast‑paced environment and multitask.
• Computer skills using multiple screens and applications simultaneously.
• Excellent communication, active listening, rapport building, and professional handling of difficult situations.
• Problem‑solving, self‑motivation, strong work ethic, and effective time management.
• Sales‑focused mindset with proven ability to sell and upsell while providing excellent customer service.
• Availability for paid training (2 weeks licensing, 3 weeks product training, 4 weeks continued training).
• Availability to work 8‑hour shifts any day of the week, including weekends and some holidays (7:30 AM–12:30 PM EST).
• Preferred prior work‑at‑home experience.
• Must pass a background screening, be at least 18 years old, have a GED or high school diploma, and be legally permitted to work in the United States.

Remote Work Requirements

• Cable or fiber internet (no dial‑up, DSL, satellite, or cellular).
• MUST support 25 Mbps download/10 Mbps upload with ping < 100 ms.
• Private workspace with a desk/chair and no background noise during working hours.
• Ability to be on webcam during working hours.

Equal Opportunity Statement

Afni provides equal employment opportunities to all qualified individuals. Employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law.