Full-Time Rehab Front Desk Specialist I - Morristown (EPIC)

Atlantic Health; Morristown (NJ); Vor Ort; USD 25.000 - 33.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Paid Time Off

Tuition reimbursement

Zusammenfassung

Atlantic Health’s outpatient rehabilitation site in Morristown, NJ seeks a reliable Medical Office Associate to handle front desk operations, patient check-in, scheduling, and administrative support for the clinical team. The role requires strong customer service, attention to detail, and the ability to work with the EPIC system.

This full-time position offers comprehensive benefits including medical insurance, PTO, and tuition reimbursement.

Qualifikationen

• High School Diploma or equivalent required.
• Experience in a health care facility or customer service preferred.

Aufgaben

• Completes Check-in processes
• Assists patients with appointment scheduling adhering to rehab guidelines
• Runs appointment estimates and collects co-pays and up-front balances
• Monitors online appointment portal and responds to patient requests
• Addresses EPIC work queues and maintains them in good standing
• Manages departmental phone lines
• Makes confirmation calls
• Orders office supplies, business cards
• Delivers excellent customer service
• Provides administrative support to clinical and management team members
• Completes and adheres to all AH and AR role specific mandatory trainings, guidelines and policies
• Reports facility issues
• Assists with insurance responsibilities
• Maintains proper and timely communication with team members and leadership team
• Performs other administrative tasks as needed
• Assists with training new team members

Kenntnisse

Customer service

Administrative tasks

Bilingual: Spanish

Ausbildung

High School Diploma or equivalent

Tools

EPIC

Microsoft Office

Jobbeschreibung

Atlantic Health’s outpatient rehabilitation site in Morristown, NJ seeks a reliable Medical Office Associate to handle front desk operations, patient check-in, scheduling, and administrative support for the clinical team. The role requires strong customer service, attention to detail, and the ability to work with the EPIC system.

This full-time position offers comprehensive benefits including medical insurance, PTO, and tuition reimbursement.