Full-Time Patient Dining Experience Host

AdventHealth; Shawnee (KS); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

Benefits from Day One

PTO from Day One

403-B Retirement Plan

4 Weeks 100% Paid Parental Leave

Career Development

Whole Person Well-being Resources

Mental Health Resources and Support

Pet Benefits

Job summary

AdventHealth in Shawnee Mission, KS, is hiring a Food Service Assistant to guide patients through meal orders and deliver trays per dietary guidelines. You will verify patient identifiers, support a positive dining experience, and round on staff to resolve concerns.

The role requires up to 12-hour shifts, walking long distances, and a focus on patient care. The position emphasizes English proficiency, strong communication, and the ability to multitask.

Qualifications

• Ability to read, write, speak, and comprehend English [Required]
• Ability to communicate with customers, in person and over the phone, professionally and efficiently [Required]
• Ability to handle customer interactions in a prompt, courteous, and helpful manner [Required]
• Ability to use common software applications and hardware (e.g., iPad, ToughBook) [Required]
• Knowledge of therapeutic diets [Preferred]
• Ability to effectively multi-task [Preferred]
• Bilingual English/Spanish [Preferred]
• Knowledge of Nutritional Services software [Preferred]

Responsibilities

• Guide patients through the meal ordering process using a computerized diet office system, ensuring selections align with prescribed diets and enhancing satisfaction through personalized suggestions.
• Verify patient identifiers during meal delivery, ensure tray accuracy, and confirm patients have everything they need before leaving the room to support a positive dining experience.
• Round on patients and nursing staff to identify and resolve foodservice concerns, taking ownership of complaints and implementing service recovery to improve patient experience scores.
• Assemble and deliver trays according to therapeutic diet guidelines and presentation standards, maintaining timely and accurate service across all patient areas.
• Perform physically active duties including walking long distances, standing for extended periods, and working up to 12-hour shifts while maintaining a clean, organized, and compliant work environment.

Skills

English proficiency

Customer service

Communication

Multi-tasking

Bilingual English/Spanish

Education

High School Diploma

Tools

iPad

ToughBook

Nutritional Services software

Job description

AdventHealth in Shawnee Mission, KS, is hiring a Food Service Assistant to guide patients through meal orders and deliver trays per dietary guidelines. You will verify patient identifiers, support a positive dining experience, and round on staff to resolve concerns.

The role requires up to 12-hour shifts, walking long distances, and a focus on patient care. The position emphasizes English proficiency, strong communication, and the ability to multitask.