Full-Time Patient Coordinator

The Wellness Way; Bismarck (ND); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Free adjustments

Discounted supplements

Dental insurance

Vision insurance

Short-Term Disability

Long-Term Disability

Life Insurance

Job summary

The Wellness Way in Bismarck, ND is seeking a full-time Patient Coordinator to greet patients, manage front desk operations, schedule appointments, and assist with shipments. The role includes engaging with patients in person and on the phone and coordinating friendly interactions that reflect our wellness focus.

You will collaborate with our clinical staff and HQ to create engaging Facebook/Instagram content and support a dynamic, collaborative clinic environment.

Qualifications

• Proficient in Microsoft Office with phone experience.
• Strong multitasking and friendly demeanor.
• Reliable, adaptable and able to work in a fast-paced team.

Responsibilities

• Be the welcoming face and voice of our clinic, greeting patients and handling inquiries.
• Manage front desk duties: check-in/out, payments, and direct to right rooms.
• Create an inviting patient experience and maintain organized workspaces.
• Support shipments and scheduling to ensure smooth daily operations.

Skills

MS Office proficiency

Multitasking

People skills

Job description

Job Details

Job Location: Bismarck, ND 58501

Salary Range: $18.00 Hourly

Join our team as a Full-Time Patient Coordinator!

We are a thriving clinic within an international network of health restoration clinics, and we are on the lookout for a passionate Patient Coordinator to join our team! This full-time position offers a dynamic work environment with hours as follows: Mondays, Wednesdays, and Thursday 8:15 AM - 12:00 PM and 1:15 PM to 6:00 PM, Tuesdays 1:15 - 6:00 PM, and Fridays 8:15 AM - 12:00 PM, with occasional weekend and evening shifts.

Why Choose Us?

• Competitive Pay: $18 per hour
• Wellness Perks: Free adjustments and consultations at our clinic as well as supplements at a discount.
• Benefits: Dental, Vision, Long-Term Disability, Short-Term Disability, Critical Illness, Accident, and Life Insurance.

Varied and Exciting Responsibilities: As a Patient Coordinator, your day-to-day will never be dull. From engaging in-person and phone interactions with patients to creating captivating Facebook/Instagram content, you’ll be at the forefront of our clinic’s mission.

Collaborative Environment: Join a rapidly growing clinic where you’ll work closely with our clinical staff, The Wellness Way Headquarters team, and doctors worldwide. This role thrives on teamwork, adaptability, and self-management within a dynamic setting.

Passion for Alternative Healthcare: We’re not just a clinic; we’re a movement. If you have a genuine passion for alternative healthcare and love sharing our story, you’ll feel right at home here.

Responsibilities:

• First Impressions Matter: Be the welcoming face and voice of our clinic, greeting patients warmly and assisting with phone inquiries. From scheduling appointments and answering minor inquiries to handling shipments, you’ll be the first point of contact.
• Smooth Operations: Manage front desk duties such as checking patients in and out, handling charges and payments, and ensuring patients are directed to the right rooms.
• Engaging Patient Experience: Create an inviting and engaging environment for our patients at the front desk, making their visit memorable from start to finish.
• Maintain Organization: Keep our workspaces clean, organized, and efficient, ensuring a seamless experience for patients and staff alike

Qualifications:

• Tech Savvy: Proficient in Microsoft Office with previous computer and phone experience.
• Bubbly Personality: We’re looking for someone with great multitasking skills, a friendly demeanor, and a passion for connecting with our patients.
• Reliable and Adaptable: Dependable, flexible, detail-oriented, and able to thrive in a fast-paced, team-oriented environment.

If you are ready to make a difference in people’s lives and be part of a vibrant team dedicated to wellness, join us in shaping a healthier future, one patient at a time!