Patient Access & Registration Specialist

MercyOne

West Des Moines (IA)

On-site

USD 35,000 - 45,000

Full time

14 days+
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Benefits offered by this job

Competitive compensation
Full benefits package
Career development opportunities

Job summary

A healthcare organization in West Des Moines is hiring a Patient Access Representative to manage patient registration processes. This role involves greeting patients, collecting demographic and financial information, and enhancing patient experiences. Ideal candidates will have a High School Diploma, BLS certification, and preferably one year of experience in a medical office setting. Join a supportive team that values compassionate care and offers opportunities for growth.

Qualifications

  • BLS certification required within 3 months of hire.
  • Proof of completion of Mandatory Reporter abuse training within 3 months of hire.
  • Minimum 1 year experience in a medical office setting preferred.

Responsibilities

  • Greet patients and verify their demographic and insurance information.
  • Collect patient co-pays and inform them of their liabilities.
  • Prepare and process signed physician orders.
  • Audit and record patient valuables securely.

Skills

Basic Life Support (BLS)
Computer experience
Knowledge of medical terminology
Customer service

Education

High School Diploma or equivalent

Job description

A healthcare organization in West Des Moines is hiring a Patient Access Representative to manage patient registration processes. This role involves greeting patients, collecting demographic and financial information, and enhancing patient experiences. Ideal candidates will have a High School Diploma, BLS certification, and preferably one year of experience in a medical office setting. Join a supportive team that values compassionate care and offers opportunities for growth.
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