Patient Access Rep - East Clinic - Full Time

Broadlawns Medical Center; United States; On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Retirement - IPERS

Education Assistance

Employee Health & Wellness

PTO

Free Parking

Health Insurance

Supplemental Insurance

529 College Savings Plan

Job summary

Broadlawns Medical Center is seeking a Patient Access Representative to register patients, obtain insurance information, and schedule appointments, delivering courteous, accurate service at the point of access while maintaining department quality standards.

This full-time role supports a collaborative, patient-centered environment with a 36-hour work week and a comprehensive benefits package, including retirement, insurance, education assistance, PTO, and free parking.

Qualifications

• Must have high school diploma or equivalent.
• Familiarity with clerical tasks and computer use.
• Proficiency in Microsoft Office and basic medical terminology.
• Experience with registration and/or insurance verification in a medical setting.

Responsibilities

• Register patients and gather insurance information.
• Schedule patient appointments and maintain accurate records.
• Ensure high-quality customer service and department standards.

Skills

Clerical skills

Computer literacy

Microsoft Office

Great communication

Medical terminology

Insurance verification

Education

High school diploma or equivalent

Tools

Office software

Job description

The Broadlawns Medical Center campus includes an acute care hospital, primary and specialty care clinics, urgent care and emergency services, lab, radiology, dentistry, inpatient and outpatient mental health, crisis team, and community-based behavioral support services. Broadlawns accepts all forms of insurance and its approach to healthcare and quality outcomes earned a Level 3 rating from the National Committee for Quality Assurance, the highest achievable status for a medical delivery model. We are a safety net hospital and our Patients are our North Star! With a dedicated staff of over 160 physicians and 1,600 employees, Broadlawns Medical Center ensures that our community has access to high quality healthcare that is coordinated, compassionate and cost-effective. We provide our employees a top-rated benefits package, supportive work culture, and more!

Patient Access Representative

The Patient Access Representative is responsible for performing all aspects of the position's function including, but not limited to, registration of patients, obtaining appropriate insurance information, and scheduling patient appointments. It is expected that the employee maintains department quality standards with a focus on exceptional customer service.

Schedule

Full Time, 36 hours per week

Qualifications

• High school diploma or equivalent
• One year clerical experience
• Ability to use a computer
• Working knowledge of Microsoft Office
• Excellent written and verbal communication skills
• Basic medical terminology knowledge
• Previous registration and/or insurance verification experience in a medical setting

Work Shift

8a-4:30p (United States of America)

Benefits (FT/PT)

• Retirement - IPERS
• Education Assistance
• Employee Health & Wellness
• PTO
• Free Parking
• Health Insurance
• Supplemental Insurance
• 529 College Savings Plan
• And more!

Broadlawns Medical Center is an Equal Opportunity Employer

The Broadlawns Medical Center campus includes an acute care hospital, primary and specialty care clinics, urgent care and emergency services, lab, radiology, dentistry, inpatient and outpatient mental health, crisis team, and community-based behavioral support services. Broadlawns accepts all forms of insurance and its approach to healthcare and quality outcomes earned a Level 3 rating from the National Committee for Quality Assurance, the highest achievable status for a medical delivery model. Broadlawns takes a leadership position in teaching the next generation of healthcare professionals through its residency and fellowship programs.