Full Time Parking Supervisor Battery Atlanta

LAZ Parking; Atlanta (GA); On-site; USD 42,000 - 56,000; Full time

Job summary

LAZ Parking is seeking a Battery Atlanta Supervisor in Atlanta to lead a team and uphold high service standards. This role focuses on daily operations, guest interactions, and equipment maintenance to support The Battery Atlanta and the Braves organization.

The ideal candidate has 3+ years in a supervisory role, strong organizational skills, and the ability to coach hourly staff while maintaining safety and guest satisfaction in all weather conditions.

Qualifications

• High School or GED required.
• 3+ years in supervisory role.
• 2+ years leading a team.
• Strong organizational skills.

Responsibilities

• Maintain the property to ensure it is guest ready daily and kept to the standards of LAZ Parking and The Atlanta Braves.
• Maintain the parking equipment to ensure it is operational at all times.
• Perform audits and inspections of the property to ensure all expected standards are being met.
• Handling guest issues/ complaints as necessary.
• Administer citations for any vehicles illegally parked and/or not paid.
• Implementation and completion of other projects, programs, and initiatives that may arise.
• Build our "Never Ever Give Up" culture.

Skills

Team Leadership

Supervisory Experience

Customer Service

Organizational Skills

Conflict Resolution

Education

High School or GED

Job description

We are a PEOPLE FIRST company. We often say, \"parking is our industry, but people are our passion.\" Our mission is to \"create opportunities for our employees and value for our clients\". If you're looking to join a growing company led by passionate people committed to being the best - contact us today!

The Battery Atlanta is the mixed-use complex that is host to the 2021 World Champion Atlanta Braves. The Battery Atlanta, a 2.25 million square-foot mixed-use development, located at the intersection of I-75 and I-285, offers an unmatched mix of boutique shopping, market-exclusive entertainment experiences, chef-driven restaurants, the Omni and Aloft Hotels, The Coca-Cola Roxy and 531 residences. The complex includes offices One Ballpark Center, Comcast's regional headquarters; Two Ballpark Center, home to SPACES; Three Ballpark Center, which serves as Papa John's global headquarters and TK Elevator's North American headquarters; Four Ballpark Center, home to Southwire and DCO Commercial Floors, and Five Ballpark Center, home to Truist Securities Headquarters. Powered by Comcast's all-fiber network and delivering multi-terabit capabilities, The Battery Atlanta has the highest-capacity network serving any mixed‑use development in the nation.

Based in Atlanta since 1966, the Braves are the longest continuously operating franchise in Major League Baseball. Since 1991, Braves teams have earned two National League wild cards, 19 division championships, six National League pennants, and two World Series titles.

LAZ Parking has been the parking services vendor for The Atlanta Braves and Braves Development company since 2017 and provides the services below for their 8 Parking Decks, 11 surface lots, and 15 Third Party decks/lots totaling over 15,000 parking spaces!

The Spirit of the Position:

Our Battery Atlanta/Truist Park Supervisor must be a highly motivated self-starter, capable of leading a team. This Supervisor position supports management with oversight of daily operations, provides leadership, and direction for the hourly associates in the most efficient and effective manner possible, while maintaining the company's expected high‑quality standards. They will address customer service needs, maintain and/or repair parking equipment, and train employees to service the parking needs for The Battery Atlanta and The Atlanta Braves. This position will have a large focus on speaking to the public and we prefer individuals who can keep their composure delivering policies of the location in the most customer service friendly environment possible.

Principal Job Duties:

• Maintain the property to ensure it is guest ready daily and kept to the standards of LAZ Parking and The Atlanta Braves.
• Maintain the parking equipment to ensure it is operational at all times.
• Perform audits and inspections of the property to ensure all expected standards are being met.
• Handling guest issues/ complaints as necessary.
• Administer citations for any vehicles illegally parked and/or not paid.
• Implementation and completion of other projects, programs, and initiatives that may arise.
• Build our \"Never Ever Give Up\" culture.

Education:

High School or GED

Experience:

• 3+ years in supervisory role.
• Proven leadership.
• 2+ years leading a team.
• Strong organizational skills.

Skills:

• Ability to work independently and multi-task.
• Demonstrates a sense of urgency and timeliness/ability to meet deadlines.
• Strong customer service skills and abilities.
• Strong decision‑making skills.
• Conflict resolution skills.
• Ability to be approachable and facilitate coaching conversations with employees.
• Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude)
• Excellent teambuilding and interpersonal skills.

Physical Demands:

• Willingness to work in the elements - heat, wind, snow, rain, etc.
• Ability to lift, push and pull at least 50 pounds.
• Ability to stand, walk and run for extended periods of time.
• Ability bend, stoop, squat and lift frequently throughout a shift.

FLSA Status: Non-Exempt

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.
LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

This Employer participates in E‑Verify.