Full Time Parking Supervisor Battery Atlanta

LAZ Parking Georgia, LLC; Atlanta (GA); On-site; USD 40,000 - 44,000; Full time

Job summary

LAZ Parking Georgia, LLC is seeking a Full Time Parking Supervisor at The Battery Atlanta in Atlanta, GA. The role focuses on supervising hourly staff, ensuring guest readiness and safety, and maintaining equipment while delivering outstanding customer service.

You will oversee daily operations, address guest needs, issue citations as needed, and work to uphold the Never Ever Give Up culture. Minimum 3+ years in supervision and 2+ years leading a team, with a High School diploma.

Qualifications

• High School diploma or GED is required.
• 3+ years in a supervisory role.
• 2+ years leading a team.
• Strong organizational skills are expected.
• Ability to work independently and multitask well.
• Excellent customer service skills are essential.

Responsibilities

• Maintain the property so it is guest ready daily and meets LAZ Parking standards.
• Keep parking equipment operational at all times.
• Perform audits and inspections to ensure standards are met.
• Handle guest issues/ complaints as needed.
• Administer citations for vehicles illegally parked or not paid.
• Implement and complete other projects and initiatives as they arise.
• Foster a 'Never Ever Give Up' culture.

Skills

Independent work

Urgency

Customer service

Coaching

Resilience

Teambuilding

Education

High School or GED

Job description

Full Time Parking Supervisor Battery Atlanta LAZ Parking Georgia, LLC

Address Atlanta, GA 30339, USA

Compensation $19.00 - $20.00/hour

Schedule Full time

Job Type Customer service plus operations

Description

We are a PEOPLE FIRST company. We often say, “parking is our industry, but people are our passion.” Our mission is to “create opportunities for our employees and value for our clients”. If you’re looking to join a growing company led by passionate people committed to being the best – contact us today!

The Battery Atlanta is the mixed-use complex that is host to the 2021 World Champion Atlanta Braves. The Battery Atlanta, a 2.25 million square-foot mixed-use development, located at the intersection of I-75 and I-285, offers an unmatched mix of boutique shopping, market-exclusive entertainment experiences, chef-driven restaurants, the Omni and Aloft Hotels, The Coca-Cola Roxy and 531 residences. The complex includes offices One Ballpark Center, Comcast’s regional headquarters; Two Ballpark Center, home to SPACES; Three Ballpark Center, which serves as Papa John’s global headquarters and TK Elevator’s North American headquarters; Four Ballpark Center, home to Southwire and DCO Commercial Floors, and Five Ballpark Center, home to Truist Securities Headquarters. Powered by Comcast’s all-fiber network and delivering multi-terabit capabilities, The Battery Atlanta has the highest-capacity network serving any mixed-use development in the nation.

Based in Atlanta since 1966, the Braves are the longest continuously operating franchise in Major League Baseball. Since 1991, Braves teams have earned two National League wild cards, 19 division championships, six National League pennants, and two World Series titles.

LAZ Parking has been the parking services vendor for The Atlanta Braves and Braves Development company since 2017 and provides the services below for their 8 Parking Decks, 11 surface lots, and 15 Third Party decks/lots totaling over 15,000 parking spaces!

The Spirit of the Position

Our Battery Atlanta/Truist Park Supervisor must be a highly motivated self-starter, capable of leading a team. This Supervisor position supports management with oversight of daily operations, provides leadership, and direction for the hourly associates in the most efficient and effective manner possible, while maintaining the company’s expected high-quality standards. They will address customer service needs, maintain and/or repair parking equipment, and train employees to service the parking needs for The Battery Atlanta and The Atlanta Braves. This position will have a large focus on speaking to the public and we prefer individuals who can keep their composure delivering policies of the location in the most customer service friendly environment possible.

Principal Job Duties

• Maintain the property to ensure it is guest ready daily and kept to the standards of LAZ Parking and The Atlanta Braves.
• Maintain the parking equipment to ensure it is operational at all times.
• Perform audits and inspections of the property to ensure all expected standards are being met.
• Handling guest issues/ complaints as necessary.
• Administer citations for any vehicles illegally parked and/or not paid.
• Implementation and completion of other projects, programs, and initiatives that may arise.
• Build our “Never Ever Give Up” culture.

Education

High School or GED

Experience

• 3+ years in supervisory role.
• 2+ years leading a team.
• Strong organizational skills.

Skills

• Ability to work independently and multi-task.
• Demonstrates a sense of urgency and timeliness/ability to meet deadlines.
• Strong customer service skills and abilities.
• Ability to be approachable and facilitate coaching conversations with employees.
• Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude)
• Excellent teambuilding and interpersonal skills.

Physical Demands

• Willingness to work in the elements – heat, wind, snow, rain, etc.
• Ability to lift, push and pull at least 50 pounds.
• Ability to stand, walk and run for extended periods of time.
• Ability bend, stoop, squat and lift frequently throughout a shift.

FLSA Status

Non-Exempt

Physical Demands and Equal Opportunity

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

E-Verify

This Employer participates in E-Verify.