Full- time Medical Office Receptionist

Victory Medical & Family Care; Austin (TX); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

401k matching

Medical benefits

Dental benefits

Vision benefits

Paid holidays

Paid time off

Discounts on services

Discounts on medications

Internal promotion from within

Job summary

Victory Medical is seeking a competent Medical Office Receptionist to join the front desk team in Austin, TX. The role requires greeting patients, managing calls, appointments, and insurance verifications, while supporting accurate patient records and courteous service.

The position offers holidays, PTO, 401k matching, and benefits including medical, dental, and vision, with discounts on services and products. Hours are 11:30 AM–7:30 PM, Monday through Friday, with rotating weekends.

Qualifications

• High school diploma or equivalent.
• Experience as medical office front desk or urgent care receptionist preferred.
• Excellent communication and customer service skills.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Knowledge of medical terminology and insurance verification preferred.
• Spanish speaking to assist patients is a plus.
• Must be able to work evenings and weekends.

Responsibilities

• Greet patients and visitors in a professional and friendly manner.
• Answer phone calls and direct them to the appropriate department or individual.
• Schedule appointments and maintain the appointment calendar.
• Verify patient insurance information and collect co-payments.
• Assist with patient check-in and check-out.
• Manage patient records and ensure they are accurate and up-to-date.
• Handle patient inquiries and resolve any issues or concerns.
• Perform other administrative duties as assigned.

Skills

Communication skills

Customer service

Multitasking

Spanish speaking

Education

High school diploma

Job description

Medical Office Receptionist

We are seeking a highly motivated and organized individual to join our team as a Medical Office Receptionist. The ideal candidate will have experience as a medical office front desk receptionist and/or urgent care receptionist. Victory Medical is a family oriented, locally owned business. You can expect to be paid holidays and accrue paid time off. We offer 401k matching, medical, dental and vision benefits. You will also be eligible for discounts on medical and aesthetic services as well as pharmaceutical medications and supplements. Victory Medical almost exclusively promotes from within so if you are driven and interested in moving up, the opportunity is here! This position pays between $17-$18/hour based on experience. We look forward to speaking with you soon.

Responsibilities

• Greet patients and visitors in a professional and friendly manner
• Answer phone calls and direct them to the appropriate department or individual
• Schedule appointments and maintain the appointment calendar
• Verify patient insurance information and collect co-payments
• Assist with patient check-in and check-out
• Manage patient records and ensure they are accurate and up-to-date
• Handle patient inquiries and resolve any issues or concerns
• Perform other administrative duties as assigned

Requirements

• High school diploma or equivalent
• Experience as medical office or an urgent care receptionist is preferred
• Excellent communication and customer service skills
• Ability to multitask and prioritize tasks in a fast-paced environment
• Knowledge of medical terminology and insurance verification is preferred
• Spanish speaking is a plus
• Must be able to work evenings and weekends

Schedule

• M-F 11:30a - 7:30p
• Rotating weekends, approximately one weekend per month

Victory Medical provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Victory Medical complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.