Full-Time Medical Front Desk Coordinator

STERLING HEALTH SOLUTIONS INC; Carlisle (KY); On-site; USD 21,000 - 28,000; Full time

Job summary

Sterling Health Care in Carlisle, KY is seeking a dedicated Medical Receptionist/Front Office Coordinator to manage patient check‑in/check‑out, schedule visits, verify insurance, and maintain accurate records. This role is the first point of contact, ensuring a welcoming and organized front desk experience.

Full‑time, non‑exempt position requiring professionalism, confidentiality, and the ability to multitask in a fast‑paced clinic.

Qualifications

• High school diploma or GED required.
• Knowledge of HIPAA regulations preferred.
• Experience with Athena or Revolution software a plus.
• Healthcare front desk experience encouraged.

Responsibilities

• Greet and check in patients, verify insurance.
• Schedule appointments and maintain the daily calendar.
• Manage patient records and input data accurately.
• Collect copays and process payments.
• Answer phone calls and route messages.
• Assist providers and nursing staff as needed.
• Maintain office supplies and equipment; perform backups.
• Ensure front desk area is welcoming and organized.
• Maintain patient confidentiality at all times.
• Secure the office and systems at close.

Skills

Patient confidentiality

Customer service

Multitasking

Communication

Team coordination

Education

High School Diploma or GED

Associate’s degree in medical information technology

Tools

Athena software

Revolution software

Job description

Sterling Health Care in Carlisle, KY is seeking a dedicated Medical Receptionist/Front Office Coordinator to manage patient check‑in/check‑out, schedule visits, verify insurance, and maintain accurate records. This role is the first point of contact, ensuring a welcoming and organized front desk experience.

Full‑time, non‑exempt position requiring professionalism, confidentiality, and the ability to multitask in a fast‑paced clinic.