Front Desk Patient Care Coordinator | Medical Office

Capitol Pain Institute; Louisville (KY); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Flexible Spending Account

Life Insurance

Disability Insurance

401(k) with matching

Job summary

CPIhealth in Louisville, KY is seeking a Patient Care Coordinator – Front Desk to join our medical team at the surgical center. You will greet patients, schedule appointments, manage records, verify insurance, collect payments, and support daily operations with professionalism.

The role demands excellent customer service, attention to detail, teamwork, and the ability to multi-task in a fast-paced healthcare setting.

Qualifications

• Minimum 1 year of front desk experience in a medical setting.
• Strong customer service and communication skills are essential.
• Knowledge of medical terminology is a plus.

Responsibilities

• Greet patients, schedule appointments, and maintain records.
• Verify insurance and collect payments as needed.
• Maintain waiting area and support staff with patient flow.
• Handle cash, checks and receipts securely.
• Ensure sign-in and ID check for vendors/visitors.

Skills

Front desk experience

Customer service

Communication

Medical terminology

Education

High School diploma or equivalent

Tools

Electronic Health Records (EHR)

Medical insurance systems

Job description

CPIhealth in Louisville, KY is seeking a Patient Care Coordinator – Front Desk to join our medical team at the surgical center. You will greet patients, schedule appointments, manage records, verify insurance, collect payments, and support daily operations with professionalism.

The role demands excellent customer service, attention to detail, teamwork, and the ability to multi-task in a fast-paced healthcare setting.