Full-Time Marina Supervisor

Ventura Port District; Ventura (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

Ventura Harbor Village Marina operations leader is sought to plan, manage, and direct all marina activities including slip leasing, fish offloading facilities, and dry storage. The role involves supervising dockmasters, maintaining tenant relations, and ensuring compliance with leases and district policies.

The ideal candidate will balance public-facing responsibilities with staff development, oversee budgets and vendor contracts, and drive a profitable operation within the Ventura Port District.

Qualifications

• High school diploma plus college coursework; three years experience in managing a marina operation or related property.
• Experience coordinating leasing and tenant relations within a district or port setting.
• Ability to plan, direct, and manage marina operations and maintenance within budget.

Responsibilities

• Plan, manage, and direct marina operations, including slip leasing and fish offloading facilities.
• Oversee tenants, contractors, and staff to ensure compliance with leases and district policies.
• Develop goals, budgets, policies, and procedures for the marina department.
• Coordinate with tenants and public agencies; attend industry meetings and trainings.

Skills

Marina operations

Budget management

Contract management

Communication

Education

High school diploma + college coursework

Tools

Word

Excel

Outlook

Job description

JOB SCOPE

Under the general direction, plans, manages, oversees and directs the operations and services of Ventura Harbor Village Marina by leasing slips, keeping records, creating a profit center in a commercial marina, commercial fish offloading facilities, and recreational dry boat storage facility, and interacting with tenants, potential tenants, and Port District staff; supervises Courtesy Dockmasters; performs related duties as required.

DISTINGUISHING CHARACTERISTICS

The role combines cross-functional leadership in marina operations, tenant and vendor management, oversight of department facility operations and maintenance, and fisheries advocacy. The ideal candidate will be a bridge builder - someone who values being public facing while also mentoring and developing staff within the organization.

ESSENTIAL FUNCTIONS

Creating A Profit Center In A Commercial Marina, Fish Offloading Area & Recreational Dry Boat Storage:

• Develops, implements, and maintains departmental goals, objectives, policies, and procedures; reviews and evaluates work methods and procedures for improving organizational performance, enhancing services and meeting goals; ensures that goals are achieved.
• Ensures that slip fees are paid by tenants and collects on past-due fees.
• Recommends budget expenditures to maintain a first-class operation and operates within the budget.
• Maintains an active waiting list for Marina facilities and uses it to fill vacancies.
• Screens potential tenants for consistency with facility goals and for commercial viability.
• Attends industry meetings, conferences, and participates in training.
• Evaluates market rates to keep competitive and provides insight to General Manager on recommended rate changes.
• Oversees the work of outside contractors on maintenance of Marina facilities.
• Keeps delinquency to a minimum of 2% of income.

Management of Commercial Fish Offloading Facilities:

• Oversee the infrastructure and tenants of the Commercial Fish Offloading infrastructure, including the commercial fish pier, hoists, and common offloading areas.
• Participates in the direction and development of the new Commercial Fish Offloading Facility and in working with the tenants for the new facility.
• Works with commercial fishery tenants to deconflict operations with each other and with surrounding tenants.
• Ensures that commercial fishery tenants are operating within the terms of their leases.

Leasing Marina & Dry Storage Slips:

• Accepts full responsibility for all marina activities and services, including activities associated with the Ventura Port District Courtesy Dockmasters and slip leasing.
• Coordinates activities with other District officials, departments, outside agencies, organizations, and the public.
• Administer and manage berthing agreements.
• Reviews applications for accuracy, determines if the vessel will meet the District’s standards for occupancy, and assigns slips as appropriate.
• Runs credit checks to determine if the potential tenant will meet a set standard.
• Organizes like-use vessels in neighboring slips.

Courtesy Dockmasters:

• Supervises and schedules the Courtesy Dockmasters.
• Establishes Marina department policies and procedures.
• Ensures Courtesy Dockmasters receive required and best practices training applicable to their role and Marina department goals.
• Reviews logs and Incident Reports.
• Completes Performance Reviews.
• Performs other related duties as required.

Keeping Records:

• Slip assignments.
• Maintain a billing system including tracking and billing for transient tenants.
• Oversee the production of weekly slip check log.
• Obtains documentation of fish offloading activity to collect offloading fees, truck loading fees, crane operation fees, and tracking total tonnage.
• Codes and approves invoices related to the Marina department.
• Enter data for electronic entry control system and issuance of key cards.
• Oversee the issuance of parking permits for Marina tenants.
• Ensures the Marina department maintains current information for marina slip and dry storage tenants.
• Coordinates with Courtesy Dockmasters staff to read utility devices and report to the Marina Manager.

Interacting With Tenants, Potential Tenants, and Port District Staff:

• Works with Courtesy Dockmasters to address general or marina/dry storage leasing questions by phone, email, and walk-in traffic.
• Negotiates and manages changes in slip assignments to balance District priorities and tenant needs.
• Works with Courtesy Dockmasters to handle complaints about slips and accepts other complaints and channels them as appropriate.
• Reports deteriorated or unsafe conditions to Maintenance and oversees timely repairs.
• Makes recommendations to the Capital Projects Manager regarding timing and value of needed capital expenditures.
• Work closely with Accounting on billing issues.
• Coordinates daily activities with Courtesy Dockmasters’ direct assignments pertaining to the marina.
• Receives information on the condition of the docks and vessels and takes necessary steps to protect District assets and harbor waters from pollution and derelict or sunken vessels.
• Coordinates with Maintenance Supervisor for completion of Service Requests.
• Collaborate with various fish companies to ensure they are following the lease requirement.

Additional Job Duties:

• Interfacing with other agencies and marinas, such as Channel Islands Harbor, Port of Hueneme, Santa Barabara Waterfront, Harbor Masters and Port Captains and other sister agencies and organizations.
• Conduct evictions and lien sales.
• Attend bi-monthly Board Meetings.

QUALIFICATION GUIDELINES

Knowledge of:

• Principles and practices of marina operations and maintenance.
• Laws codes and regulations relating to rental contracts.
• Berthing Agreements.
• Vessel Documentation or registration.
• Insurance policies.
• Local Rules and Regulations.

Skill/Ability to:

• Operate an office computer and a variety of word processing, spreadsheet, and software applications.
• Plan, direct, manage, and coordinate the work of the Marina Department.
• Develop, present, and maintain a budget that supports operating the marina, fish offloading area, and dry storage as a profit center.
• Develop and administer sound departmental goals, objectives, policies, and methods for evaluating achievement and performance levels.
• Effectively communicate verbally and in writing.
• Use proper protocol using a VHF marine radio and ensure department staff are trained and do the same.
• Use computer-related software programs such as Word, Excel, and Outlook Express.
• Use software to manage the operations and billing of the marina and dry storage.
• Effectively manage multiple projects and attend to the details and/or direct the work of other District staff or consultants/contractors to perform.
• Work cooperatively with others inside and outside the District.
• Establish and maintain effective working relationships.
• Monitor after hour calls/texts/emails from employees, other departments, marina tenants in regards to departmental needs.
• Work at least one weekend day per week throughout the year.

EXPERIENCE, EDUCATION, LICENSES, AND CERTIFICATIONS

• Any combination of experience and education equivalent to a high school diplomasupplemented by college level course work and three years experience in managing a marina operation or other property.
• Valid Class C drivers license.

PHYSICAL, MENTAL AND ENVIRONMENTAL WORKING CONDITIONS

The person in this position works primarily in an office environment, but will work out-of-doors when inspecting docks. Position requires sitting, standing, reaching, twisting, turning, kneeling, bending, stooping, squatting, crouching, and making repetitive hand movement in the performance of daily duties. The position also requires both near and far vision when operating computers. The nature of the work may also require the incumbents to walk on level, uneven, harbor piers, moving and slippery surfaces, climb ladders and steps attached to docks and vessels.

Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodations.

This position description is not a contract and is not intended to show every detail of the duties and responsibilities of the job. It is provided only to supply a general idea of what this position entails.