Full Time Manager in Training

The Salvation Army USA Central Territory; Trenton (MI, NJ); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a dedicated team at an established organization focused on community service and support. As a key player in the thrift store operations, you will assist the Store Manager in overseeing staff, ensuring compliance with policies, and enhancing customer experiences. This role offers a unique opportunity to contribute to a mission-driven environment while developing your leadership skills. If you are passionate about making a difference and thrive in a dynamic retail setting, this position is perfect for you. Embrace the chance to grow within a supportive team that values diversity and inclusion.

Qualifications

• Experience in retail management or supervisory roles is preferred.
• Ability to train and supervise staff effectively.

Responsibilities

• Assist Store Manager with daily operations and staff supervision.
• Ensure compliance with safety and security policies.
• Manage cash handling and recordkeeping procedures.

Skills

Staff Training

Customer Service

Cash Handling

Record Keeping

Education

High School Diploma

Job description

The Salvation Army Mission

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Job Objective:

Assists Store Manager with the store staff; production and sales; store maintenance; customer development; banking and record keeping procedures. Supports Manager in all day-to-day operations of assigned thrift store.

Essential Functions:

This job description should not be interpreted as all-inclusive. It is intended to identify the essential functions and requirements of the position. Other job-related responsibilities and tasks may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

List functions here:

• Supports staff training and supervision as assigned.
• Participates in recruiting and interviewing staff for store as assigned.
• Participates in scheduling of staff, monitors accuracy and submits payroll for processing as assigned.
• Ensures that all TSA policies and practices concerning employee relations are complied with.
• Promptly forwards all employment related paperwork to the HR Department at the ARC.
• Provides training, supervision, and support to beneficiaries assigned to the store as part of their work therapy.

Supports implementation of strategies to meet production and sales goals.

• Supervises the product acquisition (donation) processes, production (sorting, hanging, pricing, and presentation) processes, and sales processes.
• Supervises and is proficient in all parts of the acquisition, production, and sales processes. Supervises the product rotation process and is diligent in turning product over.
• Communicates with central warehouse to place orders for next day's processing needs.

Assists manager with store maintenance and appearance, ensuring safety, security, cleanliness, and utility.

• Ensures compliance with OSHA and Salvation Army safety and security policies.
• Checks display and floor layout plans for adherence and updates as needed.
• Identifies and communicates ways to improve store appearance and appeal to customers.
• Implements Product Control Procedures to prevent shrinkage through theft or spoilage.
• Reports maintenance or repair needs promptly.
• Implements customer development and retention plans to create an enjoyable shopping experience.
• Interacts positively with customers, setting an example for staff.
• Assists in recordkeeping and reporting procedures for the store.
• Applies TSA-approved cash handling procedures for opening and closing registers.
• Assists in bank runs and deposit procedures.
• Reports store production and sales as assigned and uses inventory tracking as instructed.

Communicates with the Store Manager regarding all store operations, incidents, concerns, and ideas, and with ARC Department Heads as trained.

• Works with the store manager to keep income and expenses within budget.
• Manages cash handling procedures per TSA Policy.
• Must be available for a flexible schedule, including early shifts, late shifts, and most weekends, to train staff.

Proactively works to improve The Salvation Army's image among staff and in the community.

• Creates a positive understanding of policies and procedures.
• Addresses complaints and criticism through education and program understanding.
• Protects supervised resources.
• Implements Product Control Procedures to prevent shrinkage and controls property, utility, and supply waste.

Performs all other duties as assigned.

Supports the mission statement of The Salvation Army.

• The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, those impacted by the justice system, and/or without a college degree are encouraged to apply.