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Capano Management Company is seeking a leasing professional to manage the full lifecycle of resident leasing, from initial tour to move-in and closing the lease. You will highlight community features to align with customer needs and develop a customer-focused approach to renewals throughout the year.
You will also implement creative marketing strategies to drive property traffic, support occupancy goals, and assist with events planning.
Manage the leasing process from tour to move-in including closing the sale, completing lease documents and inspecting units to ensure a great “move-in experience”
Showcase the value of the community features as they relate to the customer needs
Use a customer focused attitude year-round to ensure a smooth renewal process for existing residents
Utilize and establish creative marketing and social media strategies to increase property traffic
Support occupancy and retention goals by following up with potential and current residents
Use problem solving skills and best judgment to handle unpredictable situations as they arise
Maintain accurate and in-depth knowledge of the community and competitors in the industry to give potential residents all the information they need to make their decision
Promote positive resident relations through courteous and timely response to resident needs and concerns
Demonstrate strong attention to detail while preparing lease documents, resident files, applications for approval and related bookkeeping tasks
Collaborate with team members to plan and organize resident events
Will assist in other projects and activities as needed
One year of experience in sales, hospitality and/or customer service
High school diploma required. Bachelor’s degree preferred
Work a varied schedule including weekends and holidays as required
Proficiency in Microsoft Office Suite including Word, Excel & Outlook
Strong written and verbal communication skills
Leasing and/or property management experience not required
401k Match
Job Types: Part-time
Salary: $17.00 to $24.00 /hour
Job Type: Full-time
Benefits:
Work Location: In person