Leasing Agent

Richmark Property Management; Windsor (CO); On-site; USD 22,000 - 31,000; Full time

Job summary

Richmark Property Management seeks a leasing consultant to drive traffic, lease units, and provide exceptional customer service on-site in Windsor, CO. The role is 100% customer-facing, with duties including lead management, tours, and coordination with maintenance and management.

The ideal candidate has strong communication, organizational skills, and flexibility to work weekends. Proficiency with MS Word/Excel/Outlook and knowledge of local market are a plus.

Qualifications

• Customer service experience.
• 6 months experience in apartment leasing or hospitality preferred.
• High school diploma or equivalent requirement fulfilled.

Responsibilities

• Utilizes property software to manage leads, respond quickly, and follow up.
• Know availability, pricing, and property info for prospects.
• Strive to meet and exceed occupancy goals.
• Maintain knowledge of local community, schools, businesses, events.
• Greet visitors and provide a welcoming on-site experience.
• Assist in tours, coordinate show units and model readiness.
• Resolve issues as first point of contact with residents.
• Escalate customer service issues to site management when needed.

Skills

MS Word

MS Excel

MS Outlook

Social media experience

Phone to lease

Independence

Communication

Flexibility

Driver's license

Education

High school diploma or equivalent

Job description

Position Summary

The leasing consultant’s focus is to assure that leasing, marketing, and customer service goals are met for the property. The leasing consultant is 100% customer-facing. The primary responsibilities of the leasing consultant are to generate traffic, lease units, and provide exceptional customer service to our residents

Description

Position Summary

The leasing consultant’s focus is to assure that leasing, marketing, and customer service goals are met for the property. The leasing consultant is 100% customer-facing. The primary responsibilities of the leasing consultant are to generate traffic, lease units, and provide exceptional customer service to our residents

Pay

$19.00

Ongoing Essential Duties

• Utilizes property management software to manage incoming leads, responds quickly, and follows up on schedule
• Is knowledgeable regarding availability of units, pricing, and property information relevant to new prospects
• Strives to meet and exceed occupancy goals
• Is familiar with Fair Housing Regulations and performs all tasks accordingly
• Maintains a working knowledge of the local community, including local schools, business, and events
• Participates in planning and hosting resident appreciation events and constantly works to engender a sense of community among residents
• Performs opening tasks, including checking on the readiness of the model or show units, the tour paths, and the community amenities
• Serves as a first point of contact for residents, works to resolve any issues or complaints.
• Quickly returns missed phone calls and stays current with all follow-ups for leads and prospects
• Quickly escalates any customer service issues to site management when support is needed
• Communicates effectively to site management and maintenance team to resolve any noticed issues
• Enthusiastically embraces the company culture, provides a welcoming environment for residents and guests, demonstrates our drive to maintain the highest of standards, and provides the best possible experience for everyone on site
• Enthusiastically greets each person who enters the office
• Approaches each situation in a friendly and helpful manner
• Maintains a pleasant, professional, and cheerful presence at all times
• Always presents a professional appearance and follows established dress code policy
• Strives to learn the assistant community manager’s role and can fill in for the assistant community manager when needed.
• Other duties as assigned

Requirements

Required Skills/Abilities

• Basic computer knowledge including proficiency in Microsoft Word, Excel, and Outlook
• Experience in social media and technology
• Proficiency in converting phone calls to appointments and appointments to leases (Sales)
• Ability to act independently and make decisions
• Excellent verbal and written communication skills
• Flexibility to work weekends, overtime, and other unscheduled times as required
• Drivers license required.

Supervisory Responsibilities

• This position does not have supervisory responsibilities

Education And Experience

• Customer service experience
• At least 6 months experience in the apartment, leasing, or hospitality industry preferred
• High school diploma or equivalent combination of education required

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

PI41fabbb476dd-25448-41209336