Full Time Keyholder

AG Jeans; Newport Beach (CA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Hourly pay plus 2% commission

Clothing allowance

Medical benefits

Job summary

A fashion retailer is seeking a Full-Time Keyholder for its Newport Beach location. The Keyholder will be responsible for driving sales performance, supporting team development, and ensuring a superior customer experience. Applicants should have a genuine interest in the fashion industry and at least 2 years of store management experience, preferably in luxury or contemporary apparel. The role offers an hourly wage plus commission, clothing allowance, and medical benefits.

Qualifications

• Genuine interest in the fashion industry.
• Minimum 2 years store management experience in luxury or contemporary apparel.
• Some lifting required (up to approximately 25lbs).
• Solid understanding of retail math and KPIs.
• Minimum 2 years store management experience, preferably in luxury or contemporary apparel & accessories.
• Some lifting up to 25 lbs.
• Ability to climb ladders.
• Ability to work daytime, evenings and weekends.
• Travel approximately 10%.

Responsibilities

• Drive sales performance at store by meeting or exceeding sales goals.
• Ensure adherence to company policies, including loss prevention.
• Support visual merchandising according to HQ directives.
• Support management with ongoing HR tasks such as training, developing, coaching, mediating and motivating team members.
• Ensure all company policies and procedures are adhered to including loss prevention measures.
• Responsible for all in-store company assets including merchandise inventory, monetary assets, information and furniture/equipment.
• Manage assignments related to inventory including transfers, markdowns, style reconciliation and receiving stock.
• Support the operations team as necessary.
• Support the execution of visual directives (floor sets, store windows, signage) as directed by store manager.
• Maintain impeccable visual standards for product on floor and back of house.
• Deliver superior customer experience to every guest and grow the clienteling program.

Skills

Knowledge of retail POS systems

Proficiency in Microsoft Office Suite

Understanding of retail math and KPIs

Team management

Ability to lift up to 25 lbs

Climb ladders

Daytime, evenings & weekends

Travel ~10%

Education

College education preferred

Tools

POS systems

MS Office

Job description

AG Jeans is seeking a Full Time Keyholder for its Fashion Island location.

The Keyholder is responsible for leading and supporting sales performance, staff, operations, visual merchandising along with ensuring that a superior customer experience is delivered. The Keyholder consistently focuses on being effective and efficient while supporting the brand.

This position will report to the Store Manager.

Responsibilities

• Continually drive sales performance at store, by meeting or exceeding topline sales goals
• Ensure that there is an emphasis of driving and understanding all store metrics and KPIs (Key Performance Indicators)
• Seek efficient and controllable operational expenses (shipping, supplies, etc.)

Human Resources

• Support management with ongoing tasks such as: training, developing, coaching, mediating and motivating team members

Operations

• Ensure all company policies and procedures are adhered to including loss prevention measures
• Responsible for all in store company assets including merchandise inventory, monetary assets, information and furniture/equipment
• Manage assignments related to inventory including but not limited to transfers, markdowns, style reconciliation and receiving stock
• Support the operations team as necessary

Visuals

• Support the execution of all visual directives as set out by HQ, including floor sets, store windows and in-store collateral (signage, digital content) as directed by store manager
• Maintain impeccable visual standards for all product in store, both on the sales floor and back of house

Customer Service

• Ensure that a superior customer experience is delivered to every guest that encounters our brand, store and store team
• Support and grow the clienteling program to meet or exceed company objectives

Additional Responsibilities

• Partner with peer stores and next level management to achieve company objectives
• Responsibilities may change as deemed necessary in order to support brand initiatives

Requirements

• A genuine interest in the fashion industry
• Knowledge of retail POS systems
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel)
• Sound understating of retail math and retail specific key performance indicators
• Minimum 2 years store management experience, preferably in luxury or contemporary apparel & accessories
• College education preferred
• Some lifting required (up to approximately 25lbs)
• Ability to climb ladders
• Ability to work daytime, evenings and weekends
• Travel (approximately 10%)
• Hourly + 2% Commission, Clothing Allowance, & Medical