Keyholder

AG Jeans; New York (NY); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Hourly + Commission

Clothing Allowance

Medical

Job summary

AG Jeans is seeking a Keyholder for its NYC location to lead sales, staff, operations and visual merchandising while delivering a superior customer experience. Reporting to the Store Manager, you will drive topline sales and monitor KPIs, inventory, and store standards.

The ideal candidate has 2+ years in store management in luxury/contemporary apparel and strong POS and Excel skills, with willingness to work days, evenings and weekends in a dynamic retail setting.

Qualifications

• 2+ years store management experience in luxury or contemporary apparel.
• Proficiency with retail POS systems and basic retail math.
• Strong customer service and leadership abilities.
• Flexibility to work daytime, evenings and weekends.

Responsibilities

• Lead and support sales performance and staff at the NYC store.
• Maintain visual merchandising and brand standards.
• Drive store KPIs, manage inventory and loss prevention.
• Collaborate with management to deliver a superior customer experience.
• Support training, coaching and motivation of team members.

Education

College education preferred

Tools

POS systems

Microsoft Office

Job description

AG Jeans is seeking a Keyholder for its NYC location.

The Keyholder is responsible for leading and supporting sales performance, staff, operations, visual merchandising along with ensuring that a superior customer experience is delivered. The Keyholder consistently focuses on being effective and efficient while supporting the brand.

This position will report to the Store Manager.

Responsibilities:

• Continually drive sales performance at store, by meeting or exceeding topline sales goals
• Ensure that there is an emphasis of driving and understanding all store metrics and KPIs (Key Performance Indicators)
• Seek efficient and controllable operational expenses (shipping, supplies, etc.)

Human Resources:

• Support management with ongoing tasks such as: training, developing, coaching, mediating and motivating team members

Operations:

• Ensure all company policies and procedures are adhered to including loss prevention measures
• Responsible for all in store company assets including merchandise inventory, monetary assets, information and furniture/equipment
• Manage assignments related to inventory including but not limited to transfers, markdowns, style reconciliation and receiving stock
• Support the operations team as necessary

Visuals:

• Support the execution of all visual directives as set out by HQ, including floor sets, store windows and in-store collateral (signage, digital content) as directed by store manager
• Maintain impeccable visual standards for all product in store, both on the sales floor and back of house

Customer Service:

• Ensure that a superior customer experience is delivered to every guest that encounters our brand, store and store team
• Support and grow the clienteling program to meet or exceed company objectives

Additional Responsibilities:

• Partner with peer stores and next level management to achieve company objectives
• Responsibilities may change as deemed necessary in order to support brand initiatives

Requirements:

• A genuine interest in the fashion industry
• Knowledge of retail POS systems
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel)
• Sound understating of retail math and retail specific key performance indicators
• Minimum 2 years store management experience, preferably in luxury or contemporary apparel & accessories
• College education preferred
• Some lifting required (up to approximately 25lbs)
• Ability to climb ladders
• Ability to work daytime, evenings and weekends
• Travel (approximately 10%)
• Hourly + Commision, Generous Clothing Allowance, & Medical