Full Time Key Holder

The Normal Brand; Nashville (TN); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Paid hourly

Bi-weekly pay

Bonus opportunities

Employee discount

Growth potential

401k and health benefits

Job summary

The Normal Brand in Downtown Nashville is seeking a Full Time Key Holder to join our flagship store. Lead by example, greet guests, and drive daily operations with friendly, proactive service and suggestive selling.

This role is 32–40 hours per week, with increased hours during peak times. You’ll support events, stock replenishment, opening/closing duties, and work in a fast-paced environment. Benefits include hourly pay, bonuses, employee discount, and growth potential.

Qualifications

• 1+ year of leadership experience.
• Eager to learn through feedback and solve problems in a fast-paced environment.
• Hard-working, a team player, and goal-oriented.
• A true people person—approachable and friendly.

Responsibilities

• Greet guests with a smile and warm welcome.
• Know your customer to suggestive sell to lifestyle and events.
• Lead the team in sales through example of suggestive selling.
• Replenish sales floor as needed and maintain store cleanliness.
• Promote a safe and clean environment for customers and staff.
• Help with event planning and promotion of the store.
• Recruit candidates through social accounts and in-store.
• Store opening and closing responsibilities.

Skills

Leadership experience

Team player

Customer service

Flexible schedule

Tools

POS/retail systems

Job description

The Normal Brand is a fast-growing apparel company that sells clothing and accessories online and in over 1000 stores in the US. The Normal Brand was started by brothers in their parents' basement because they wanted a better Normal shirt. Normal for us is something you can wear from the city to the country and everywhere in between. We create craft casual wear and accessories with understated - but significant - style for everyday people like us.

Our Flagship location in Downtown Nashville is looking to add a Full Time Key Holder to our growing team! If you are someone that loves making people's day better and selling clothes, let’s talk.

Responsibilities

“Our goal is to make peoples’ day better, sell clothes, and have FUN!”

• Greet our guests with a smile, and a warm welcome.
• Get to know your customer to suggestive sell to their lifestyle and events.
• Led the team in sales through your example of suggestive selling
• Replenish sales floor as needed.
• Maintain a clean store and merchandise to Normal standards.
• Embrace an environment that is respectful in communication.
• Promote a safe and clean environment for customers and staff.
• Help with event planning and promotion of the store.
• Recruit candidates through the social account and in-store.
• Store opening and closing responsibilities

• 1+ year of leadership experience
• Eager to learn through feedback and solve problems in a fast-paced environment.

• Hard-working, a team player, and goal-oriented.

• A true people person—approachable and friendly.

• Independent, data-driven, competitive, and full of positive energy.

• Ability to adapt quickly to new systems and processes.

• Takes strong ownership of tasks and store performance.

• Flexible availability, including nights, weekends, and holidays.

• Ability to work 32–40 hours a week (with increased hours during peak business)

• Paid hourly and bi-weekly
• Bonus opportunities
• Employee Discount
• Growth Potential
• Full time eligible for 401k and health benefits