Full Time Human Service Worker

Wasatch; Provo (UT); On-site; USD 24,000 - 31,000; Full time

Benefits offered by this job

Pension & 401(k)

Medical & Dental Insurance

Vision Benefits

HSA Contributions

FSA Options

Life Insurance

Disability Insurance

Paid Holidays

Paid Time Off

Annual Pay Increases

Job summary

Wasatch Behavioral Health is seeking a Full-Time Human Service Worker for the Receiving & Outreach Center (ROC) in Provo, Utah. The role focuses on supporting adults in crisis, ensuring a safe and supportive environment, and coordinating with therapists and the care team.

The position offers variable shifts with a competitive hourly wage of $17.50–$22.17, plus comprehensive benefits. You will work alongside master-level therapists and peer supports to connect clients with needed services and

Qualifications

• High school diploma or GED required.
• Strong interpersonal and communication skills.
• Ability to stay calm and patient in challenging situations.
• Reliable, team-oriented, and eager to learn.
• Experience or education in mental/behavioral health is helpful but not required.
• Must pass a background check and meet WBH hiring standards.

Responsibilities

• Provide direct support and supervision to adults experiencing mental health crises.
• Help maintain a safe, calm, and supportive environment for clients receiving crisis services.
• Monitor client needs and communicate changes or concerns to therapists and other members of the treatment team.
• Assist with daily routines and provide reassurance, encouragement, and emotional support.
• Support clients while they receive mental health evaluations, consultations, and crisis interventions.
• Collaborate with therapists, peer support specialists, law enforcement, and other community partners as needed.
• Assist with transitions and referrals to appropriate ongoing treatment or higher levels of care.
• Maintain accurate documentation and follow agency safety and confidentiality standards.

Skills

Interpersonal skills

Communication skills

Calm under pressure

Team orientation

Eager to learn

Education

High school diploma or GED

Job description

Join our team at Wasatch Behavioral Health as a Full-Time Human Service Worker with our Receiving & Outreach Center (ROC) in Provo, Utah! This rewarding opportunity offers a competitive wage of $17.50–$22.17/hour and the chance to support adults experiencing mental health crises in our community. ROC provides immediate access to mental health evaluations, consultations, and crisis support for individuals across Utah and Wasatch Counties. As a Human Service Worker, you'll work alongside master-level therapists and peer support specialists in a fast-paced, supportive environment while helping maintain safety, provide compassionate support, and connect clients with appropriate services.

Schedule: Variable shifts & hours (Additional schedule details will be provided during the interview process)

Compensation: $17.50–$22.17 DOE

Benefits

• Utah Retirement Systems (Pension & 401(k) options)
• Public Employees Health Plan (PEHP) Medical & Dental Insurance
• Vision Benefits Plan
• Employer-Provided Health Savings Account (HSA) Contributions
• Flexible Spending Account (FSA) Options
• Company-Paid Life Insurance
• Company-Paid Short- & Long-Term Disability Insurance
• 12 Paid Annual Holidays
• Generous Paid Time Off (PTO)
• Scheduled Annual Pay Increases

About Us: Wasatch Behavioral Health

Wasatch Behavioral Health is a local government agency dedicated to providing compassionate, accessible mental health and substance-use services. We value collaboration, innovation, empathy, and creating a workplace where both clients and employees can thrive.

What You'll Do as a Human Service Worker

• Provide direct support and supervision to adults experiencing mental health crises.
• Help maintain a safe, calm, and supportive environment for clients receiving crisis services.
• Monitor client needs and communicate changes or concerns to therapists and other members of the treatment team.
• Assist with daily routines and provide reassurance, encouragement, and emotional support.
• Support clients while they receive mental health evaluations, consultations, and crisis interventions.
• Collaborate with therapists, peer support specialists, law enforcement, and other community partners as needed.
• Assist with transitions and referrals to appropriate ongoing treatment or higher levels of care.
• Maintain accurate documentation and follow agency safety and confidentiality standards.

Qualifications

• High school diploma or GED
• Strong interpersonal and communication skills
• Ability to stay calm, patient, and grounded during challenging situations
• Reliable, team-oriented, and eager to learn
• Experience or education in mental/behavioral health is helpful but not required
• Must pass a background check and meet WBH hiring standards
• Spanish speakers may qualify for a wage increase

Employment at Wasatch Behavioral Health is contingent upon successful completion of a drug screen, motor vehicle record review and criminal background check. After hire you must complete and receive a Criminal Background Clearance (BCI) from Utah State Office of Licensing. Upon receipt of a conditional offer of employment in the position, you must provide an official copy of licensure or certification.