Adult Crisis Support Specialist

Wasatch Behavioral Health; Provo (UT); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Pension & 401(k)

PEHP Medical & Dental Insurance

Vision Benefits Plan

HSA Contributions

FSA Options

Life Insurance

Disability Insurance

12 Paid Holidays

Paid Time Off

Annual Pay Increases

Job summary

Wasatch Behavioral Health in Provo, UT, is seeking a Full-Time Human Service Worker for the Receiving & Outreach Center (ROC). The role provides compassionate support to adults in mental health crises and helps connect clients with the right services across Utah and Wasatch Counties.

Shifts are variable with a wage of $17.50–$22.17/hour DOE. Benefit options include pensions, PEHP insurance, HSA/FSAs, life and disability coverage, holidays, PTO, and annual pay increases.

Qualifications

• High school diploma or GED.
• Strong interpersonal and communication skills.
• Ability to stay calm, patient, and grounded during challenging situations.
• Reliable, team-oriented, and eager to learn.
• Experience or education in mental/behavioral health is helpful but not required.

Responsibilities

• Provide direct support and supervision to adults experiencing mental health crises.
• Help maintain a safe, calm, and supportive environment for clients receiving crisis services.
• Monitor client needs and communicate changes or concerns to therapists and other members of the treatment team.
• Assist with daily routines and provide reassurance, encouragement, and emotional support.
• Support clients while they receive mental health evaluations, consultations, and crisis interventions.
• Collaborate with therapists, peer support specialists, law enforcement, and other community partners as needed.
• Assist with transitions and referrals to appropriate ongoing treatment or higher levels of care.
• Maintain accurate documentation and follow agency safety and confidentiality standards.

Skills

Interpersonal

Communication

Calm under pressure

Team-oriented

Willing to learn

Education

High school diploma or GED

Job description

Wasatch Behavioral Health in Provo, UT, is seeking a Full-Time Human Service Worker for the Receiving & Outreach Center (ROC). The role provides compassionate support to adults in mental health crises and helps connect clients with the right services across Utah and Wasatch Counties.

Shifts are variable with a wage of $17.50–$22.17/hour DOE. Benefit options include pensions, PEHP insurance, HSA/FSAs, life and disability coverage, holidays, PTO, and annual pay increases.