Full-time · Hourly (W-2) · Opening Spring 2027

Nobleroofteam; Kilgore (TX); On-site; USD 23,000 - 30,000; Full time

Job summary

Noble Roofing is seeking an office administrator to keep calls, calendars and job files moving smoothly in Kilgore, Texas. You are the friendly voice homeowners hear first and ensure every job has what it needs before crews arrive.

The role requires an organized, detail-minded individual with front desk or customer service experience, comfortable on a busy phone line and working at our Kilgore office from Monday to Friday, 8 a.m. to 5 p.m. Bilingual English/Spanish is a plus.

Qualifications

• Office, front desk or customer service experience.
• Comfortable on a busy phone line and talking with homeowners.
• Comfortable on a computer all day: email, spreadsheets and scheduling software.
• Organized, detail-minded and good at following up.
• Able to work in person at our Kilgore office, Monday–Friday, 8 a.m. to 5 p.m.

Responsibilities

• Answer calls and texts from homeowners, and get each one to the right next step.
• Schedule roof inspections, installs and repair visits, and confirm appointments.
• Keep job files current in AccuLynx: contacts, photos, documents and notes.
• Help with material orders and city re-roof permits.
• Follow up on paperwork, signatures and open items so jobs don’t stall.
• Support our sales reps and project managers so every homeowner hears one consistent story.

Skills

Customer service

Phone handling

Scheduling

Organization

Bilingual (English/Spanish)

Tools

AccuLynx

JobNimbus

QuickBooks

Job description

Pay: $17–$22 per hour, based on experience.

Why we’re hiring

Our phones, calendar and job files keep a lot of homeowners moving at once. We’re adding an office administrator to keep it all running smoothly: the friendly voice a homeowner hears first, and the person who makes sure every job has what it needs before the crew shows up.

About Noble Roofing

Noble Roofing is a family-owned roofing company that has served East Texas since 2017, with offices in Longview and Kilgore. We replace and repair residential and commercial roofs — shingle, metal and commercial low-slope — plus gutters, siding, soffit and fascia. We’re a GAF GoldElite™ Commercial Contractor, a CertainTeed SELECT ShingleMaster™ contractor and BBB A+ accredited, rated 4.9 stars from 370+ reviews.

What success looks like

A few months in, you know our process cold. Calls and texts get answered and returned, inspections and installs land on the calendar without double-bookings, and every job file is complete enough that anyone on the team can pick it up.

What you’ll do

• Answer calls and texts from homeowners, and get each one to the right next step.
• Schedule roof inspections, installs and repair visits, and confirm appointments.
• Keep job files current in AccuLynx: contacts, photos, documents and notes.
• Help with material orders and city re-roof permits.
• Follow up on paperwork, signatures and open items so jobs don’t stall.
• Support our sales reps and project managers so every homeowner hears one consistent story.

What we’re looking for

Required

• Office, front desk or customer service experience
• Comfortable on a busy phone line and talking with homeowners
• Comfortable on a computer all day: email, spreadsheets and scheduling software
• Organized, detail-minded and good at following up
• Able to work in person at our Kilgore office, Monday–Friday, 8 a.m. to 5 p.m.

Preferred

• Experience in roofing, construction or another home-service business
• AccuLynx, JobNimbus or similar CRM experience
• QuickBooks or bookkeeping experience
• Bilingual English/Spanish

Pay

$17–$22 per hour, W-2, based on experience. Full-time, Monday–Friday, 8 a.m. to 5 p.m., at our Kilgore office.