Full-Time Guest Experience Host — Fast-Paced Dining

Greenleaf Hospitality Group; Michigan; On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401K match up to 3%

Parental Leave

EAP program

Wellness reimbursement

Shift meal provided

GHG discount 10%

Hotel rate discounts

Job summary

Burdick's at Radisson Plaza Hotel in Michigan is seeking a Host who delivers warm, professional service to guests and helps create a welcoming dining environment. You will be the first smile upon arrival, managing seating and guest inquiries with a calm, efficient approach.

Ideal candidates bring guest-focused experience and a motivated, collaborative mindset to thrive in a fast-paced setting. This full-time role offers benefits and opportunities to grow within Greenleaf Hospitality Group’s

Qualifications

• Previous experience in customer service or a similar role is a plus.
• Ability to multitask and stay organized in a busy environment.
• A positive, energetic attitude with a strong commitment to teamwork and customer satisfaction.
• Ability to work well in a collaborative environment and eagerness to contribute to the success of the business.
• Ability to thrive in a busy, fast-paced setting and remain calm and collected under pressure.
• Proactive problem solving skills and always looking for ways to improve the guest experience.
• Reliability, punctuality, and take pride in your work.
• Attention to detail is essential, ensuring that every guest interaction is handled with care and precision.
• Motivation to be the best and have a strong desire to grow within the business.

Responsibilities

• Serve as the first point of contact for all guests, delivering exceptional customer service with a friendly and positive demeanor.
• Welcome guests warmly and ensure a smooth, organized seating process while maintaining attention to detail.
• Collaborate with the team to ensure that all guests’ needs are met promptly and effectively.
• Handle guest inquiries and concerns with professionalism and courtesy, offering proactive solutions to any issues that arise.
• Manage multiple tasks at once, ensuring efficiency during peak hours without compromising service quality.
• Maintain a professional and polite demeanor at all times, upholding the reputation of the business.
• Work closely with other team members to ensure seamless operations and guest satisfaction.

Skills

Customer service

Multitasking

Teamwork

Attention to detail

Punctuality

Reliability

Proactive problem solving

Job description

Burdick's at Radisson Plaza Hotel in Michigan is seeking a Host who delivers warm, professional service to guests and helps create a welcoming dining environment. You will be the first smile upon arrival, managing seating and guest inquiries with a calm, efficient approach.

Ideal candidates bring guest-focused experience and a motivated, collaborative mindset to thrive in a fast-paced setting. This full-time role offers benefits and opportunities to grow within Greenleaf Hospitality Group’s