Host | Burdick's | Full Time

Greenleaf Hospitality Group; Michigan; On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401K match up to 3%

Parental Leave

EAP program

Wellness reimbursement

Shift meal provided

GHG discount 10%

Hotel rate discounts

Job summary

Burdick's at Radisson Plaza Hotel in Michigan is seeking a Host who delivers warm, professional service to guests and helps create a welcoming dining environment. You will be the first smile upon arrival, managing seating and guest inquiries with a calm, efficient approach.

Ideal candidates bring guest-focused experience and a motivated, collaborative mindset to thrive in a fast-paced setting. This full-time role offers benefits and opportunities to grow within Greenleaf Hospitality Group’s

Qualifications

• Previous experience in customer service or a similar role is a plus.
• Ability to multitask and stay organized in a busy environment.
• A positive, energetic attitude with a strong commitment to teamwork and customer satisfaction.
• Ability to work well in a collaborative environment and eagerness to contribute to the success of the business.
• Ability to thrive in a busy, fast-paced setting and remain calm and collected under pressure.
• Proactive problem solving skills and always looking for ways to improve the guest experience.
• Reliability, punctuality, and take pride in your work.
• Attention to detail is essential, ensuring that every guest interaction is handled with care and precision.
• Motivation to be the best and have a strong desire to grow within the business.

Responsibilities

• Serve as the first point of contact for all guests, delivering exceptional customer service with a friendly and positive demeanor.
• Welcome guests warmly and ensure a smooth, organized seating process while maintaining attention to detail.
• Collaborate with the team to ensure that all guests’ needs are met promptly and effectively.
• Handle guest inquiries and concerns with professionalism and courtesy, offering proactive solutions to any issues that arise.
• Manage multiple tasks at once, ensuring efficiency during peak hours without compromising service quality.
• Maintain a professional and polite demeanor at all times, upholding the reputation of the business.
• Work closely with other team members to ensure seamless operations and guest satisfaction.

Skills

Customer service

Multitasking

Teamwork

Attention to detail

Punctuality

Reliability

Proactive problem solving

Job description

## Host | Burdick's | Full TimeApplylocations: Radisson Plaza Hotelposted on: Posted 2 Days Agojob requisition id: R-100189**Job Description**# **Overview**We are seeking an enthusiastic, friendly, and professional Host to join our dynamic team! As the face of our business, you will play a crucial role in providing outstanding customer service and creating a welcoming atmosphere for our guests. If you thrive in a busy setting, are passionate about teamwork, and have a desire to grow in a fast-paced environment, we would love to hear from you!# **What You’ll Be Doing*** Serve as the first point of contact for all guests, delivering exceptional customer service with a friendly and positive demeanor.* Welcome guests warmly and ensure a smooth, organized seating process while maintaining attention to detail.* Collaborate with the team to ensure that all guests’ needs are met promptly and effectively.* Handle guest inquiries and concerns with professionalism and courtesy, offering proactive solutions to any issues that arise.* Manage multiple tasks at once, ensuring efficiency during peak hours without compromising service quality.* Maintain a professional and polite demeanor at all times, upholding the reputation of the business.* Work closely with other team members to ensure seamless operations and guest satisfaction.# **What You Need for this Position*** Previous experience in customer service or a similar role is a plus.* Ability to multitask and stay organized in a busy environment.* A positive, energetic attitude with a strong commitment to teamwork and customer satisfaction.* Ability to work well in a collaborative environment and eagerness to contribute to the success of the business.* Ability to thrive in a busy, fast-paced setting and remain calm and collected under pressure.* Proactive problem solving skills and always looking for ways to improve the guest experience.* Reliability, punctuality, and take pride in your work.* Attention to detail is essential, ensuring that every guest interaction is handled with care and precision.* Motivation to be the best and have a strong desire to grow within the business.# # **What’s in it for You*** Medical/Dental/Vision (Full-Time option)* 401K with 100% match up to 3% (Full-Time option)* Parental Leave Program (Full-Time Option)* Robust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per year* Health and Wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc.* Shift meal provided per day* 10% Discount on GHG outlets* Discounted hotel rates at Choice Hotels Worldwide# # **Top Reasons to Work With GHG*** We are one of the Nation's 101 Best and Brightest Companies to work for* You’ll have the opportunity to work with a team that is fun, high-energy, and passionate about Food and Beverage* You will be able to utilize your skills in one of Southwest Michigan's largest bar and grill!