Full-Time Guest Experience Concierge

Sentry; Stevens Point (WI); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

401(k) plan

Paid-Time Off

Medical, Dental, Vision

Life Insurance

Parental leave

Well-being programs

Discounted meals and golf

Job summary

The Inn at SentryWorld in Stevens Point, Wisconsin is seeking a Full-time Front Desk Attendant to deliver warm, efficient service and create a luxury experience for all guests. You’ll check guests in and out, answer questions about policies and local attractions, and coordinate with housekeeping and maintenance to ensure smooth operations.

Strong communication, a 21+ age requirement, and a high school diploma with customer-service experience are preferred.

Qualifications

• High school diploma or equivalent required.
• 1+ year of customer service experience preferred.
• Positive and upbeat personality with strong communication skills.

Responsibilities

• Provide guests with a friendly, efficient check-in and explain room rate, amenities and policies.
• Assist guests with check-out, balance accounts, and process payments.
• Balance cash, credit card, and checks at end of shift and handle transactions accurately.
• Respond promptly to guest concerns and coordinate with management for follow-up if needed.
• Collaborate with housekeeping and maintenance on room counts and special requests.

Skills

Customer service

Communication

Multitasking

Problem-solving

Education

High School Diploma or equivalent

Job description

The Inn at SentryWorld in Stevens Point, Wisconsin is seeking a Full-time Front Desk Attendant to deliver warm, efficient service and create a luxury experience for all guests. You’ll check guests in and out, answer questions about policies and local attractions, and coordinate with housekeeping and maintenance to ensure smooth operations.

Strong communication, a 21+ age requirement, and a high school diploma with customer-service experience are preferred.