Full Time General Manager

Interlake RV Resort; Town of Rhinebeck (NY); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Performance-based bonuses

Health benefits

Paid time off and holidays

Job summary

Interlake RV Resort in Rhinebeck, NY, is seeking a General Manager to lead daily property operations, guest services, and staff management. The role focuses on delivering exceptional guest experiences while optimizing performance and profitability in a fast-paced resort setting.

The ideal candidate brings 5+ years of hospitality leadership, strong budgeting and operations skills, and a proven ability to drive service standards.

Qualifications

• 5+ years of management experience in hospitality, campgrounds, resorts, or similar environments.
• Strong leadership and team management skills.
• Experience with budgeting, operations, and performance management.
• Excellent communication and problem-solving abilities.
• Ability to multitask and oversee multiple departments.
• Professional and results-driven mindset.
• Availability for flexible scheduling, including weekends and holidays.

Responsibilities

• Oversee all departments including operations, maintenance, and guest services.
• Manage staff hiring, training, scheduling, and performance.
• Ensure high standards of guest satisfaction and service delivery.
• Monitor budgets, expenses, and overall financial performance.
• Develop and implement operational policies and procedures.
• Handle escalated guest or operational issues.
• Coordinate with ownership or leadership on property goals and performance.

Skills

Hospitality management

Leadership

Budgeting

Operations management

Communication

Job description

Location: On-site (RV Resort / Hospitality Property)

Employment Type: Full-Time

Position Summary

The General Manager leads all daily operations of the property, overseeing staff, guest services, and overall performance to ensure operational excellence and a high-quality guest experience.

Key Responsibilities

• Oversee all departments including operations, maintenance, and guest services
• Manage staff hiring, training, scheduling, and performance
• Ensure high standards of guest satisfaction and service delivery
• Monitor budgets, expenses, and overall financial performance
• Develop and implement operational policies and procedures
• Handle escalated guest or operational issues
• Coordinate with ownership or leadership on property goals and performance

Qualifications

• 5+ years of management experience in hospitality, campgrounds, resorts, or similar environments
• Strong leadership and team management skills
• Experience with budgeting, operations, and performance management
• Excellent communication and problem-solving abilities
• Ability to multitask and oversee multiple departments
• Professional and results-driven mindset
• Availability for flexible scheduling, including weekends and holidays

Compensation & Benefits

• Performance-based bonuses
• Health benefits
• Paid time off and holidays

Work Environment

• Combination of office and on-site operational oversight
• Leadership role with high responsibility
• May require weekends, holidays, and on-call availability