General Manager: Horizon Outdoor Hospitality

Pontikus; Northern (KY); Hybrid; USD 85,000 - 130,000; Full time

Benefits offered by this job

Free RV site

Yearly paid time off

Major medical health insurance

Matching 401(k) after six months of em

Job summary

Horizon Outdoor Hospitality seeks a full-time General Manager for Brunswick Beaches Campground in Sunset Beach, North Carolina. The role oversees campground operations, staff, guest relations, and recreation facilities across 84 sites and five cabins, ensuring smooth daily functioning and guest satisfaction.

The ideal candidate has at least five years in resort operations, including three years at GM level, with hospitality and outdoor recreation experience.

Qualifications

• Five+ years in resort operations, including three years in GM role.
• Hospitality and outdoor recreation experience preferred.
• Experience in personnel management, guest service, and reservations.

Responsibilities

• Lead campground operations.
• Manage personnel and guest relations.
• Train and coach the team.
• Operate recreation facilities.
• Use reservation software and office tools.
• Coordinate front desk, recreation areas, reservations and staff work.
• Respond to equipment or guest-service problems as they arise.

Skills

Resort operations

GM experience

Hospitality

Outdoor recreation

Personnel management

Customer service

Training

Reservation software

Equipment operation

Tools

Microsoft Office

Dropbox

Job description

Horizon Outdoor Hospitality has a full-time General Manager position at Brunswick Beaches Campground in Sunset Beach, North Carolina. The role leads campground operations, personnel, guest relations, and recreation facilities at a property with 84 sites and five cabins. Competitive annual pay and competitive pay for all hours worked are stated for the position.

The position requires an experienced resort operator with at least five years in resort operations, including three years at General Manager level. Hospitality and outdoor recreation experience, personnel management, customer service, training, reservation software, and equipment operation all matter to the daily work. The property sits minutes from fresh seafood and outdoor activities. Independent work and equipment operation are part of the qualification profile.

Role

General Manager

Employer

Horizon Outdoor Hospitality

Location

Sunset Beach, NC

Employment type

Full-Time

Brunswick Beaches Campground Operations

The General Manager leads a property containing 84 sites and five cabins. Daily management covers the campground operation, personnel, guest relations, and recreation facilities rather than one isolated department.

The property manager also handles the practical movement of a busy outdoor site. Equipment operation, problem-solving, independent work, and attention to detail connect the guest-facing parts of the campground with the physical condition of its facilities.

Personnel And Guest Relations

People management is central to the position. The General Manager trains and coaches staff, manages personnel matters, and maintains customer service standards for guests using the campground. Guest relations require direct responses to questions, service issues, and property concerns. An energetic and entrepreneurial approach is requested alongside the ability to work independently. The General Manager makes decisions independently while handling campground operations.

Recreation And Reservation Work

The role operates recreation facilities and applies knowledge of outdoor recreation. Reservation software experience supports the booking side of the property, while Microsoft Office and Dropbox support routine coordination and records.

• Lead campground operations.
• Manage personnel and guest relations.
• Train and coach the team.
• Operate recreation facilities.
• Use reservation software and office tools.
• The General Manager coordinates the front desk, recreation areas, reservations, and staff work.
• The position also responds to equipment or guest-service problems as they arise.

Resort Operations Experience

The qualification profile requires five years of resort operations experience and three years at General Manager level. Previous RV resort management experience is preferred, as are hospitality and outdoor recreation backgrounds.

Physical demands

The physical demands include frequent standing, walking, bending, listening, verbal communication, lifting and carrying up to 60 pounds, reaching overhead, pushing equipment, and sitting for extended periods. The role combines management decisions with regular movement around the property.

Free RV Site And Employment Package

The employment package includes a free RV site, yearly paid time off, major medical health insurance, and a matching 401(k) after six months of employment. The source also describes career-like benefits for the position.

• Free RV site
• Yearly paid time off
• Major medical health insurance
• Matching 401(k) after six months of employment

Reasonable accommodations may be made for qualified individuals with disabilities.

The General Manager position joins campground leadership with recreation operations and guest service. Its work reaches from team coaching and reservations to equipment, facilities, and the physical demands of an outdoor property. Campground demand changes with arrivals, departures, weather, and recreation schedules, so daily decisions move between reservations, facilities, and guest care. The General Manager position covers resort operations at an outdoor property where guest communication, team coaching, and physical site checks share the same operating day.