Full-Time Front End Supervisor: Lead Teams & Growth

Burlington; Easton (Northampton County); On-site; USD 31,000 - 36,000; Full time

Benefits offered by this job

Growth opportunities

Competitive pay

Flexible hours

Associate discount

Medical, dental, and vision

Job summary

Burlington Stores, Inc. is seeking a Full-Time Customer Service Supervisor to lead a store team, drive sales, and ensure top-notch customer service as Manager on Duty. You will collaborate with management in merchandising, operations, and HR while promoting safety and a diverse, high-performing work environment.

The role demands the ability to train, coach, recruit, and plan weekly workloads, with opportunities for growth across our expanding retail network and nationwide locations.

Qualifications

• At least 1 year of supervisory experience within an off-price, big box, or a specialty environment.
• Strong interpersonal skills with a positive and engaging attitude.
• Ability to supervise store operations and lead a team to deliver strong results.

Responsibilities

• Supervise all store functions and associates while in the role of Manager on Duty.
• Maximize sales results through training, developing, and coaching of direct reports.
• Promote safety for both customers and associates by adhering to company guidelines.
• Cultivate a diverse culture based on teamwork and collaboration.
• Solve issues/concerns, making informed decisions and supervising front-end operations to ensure exceptional customer service.
• Reinforce Asset Protection strategies to eliminate shortage.
• Assist in recruiting, interviewing, and onboarding new associates.
• Participate in weekly workload planning meetings.
• Drive Community Relations participation through company programs and partnerships.
• Coordinate meal and break periods and monitor schedule adherence.

Skills

Supervisory experience

Leadership

Customer service

Interpersonal skills

Team building

Job description

Burlington Stores, Inc. is seeking a Full-Time Customer Service Supervisor to lead a store team, drive sales, and ensure top-notch customer service as Manager on Duty. You will collaborate with management in merchandising, operations, and HR while promoting safety and a diverse, high-performing work environment.

The role demands the ability to train, coach, recruit, and plan weekly workloads, with opportunities for growth across our expanding retail network and nationwide locations.