Full-Time Front-End Supervisor: Lead Sales & Service

Burlington Stores, Inc.; Lawrenceville (NJ); On-site; USD 51,349,000 - 57,079,000; Full time

Benefits offered by this job

Growth Opportunities

Competitive Pay

Flexible Hours

15-30% Associate Discount

Medical, Dental, and Vision Coverage

Employee Assistance Program

Life and Disability Insurance

Paid Time Off

Paid Holidays

401 (k)

Job summary

Burlington Stores, Inc. is seeking a Full-Time Customer Service Supervisor / Selling Floor Supervisor to lead store operations in Lawrenceville, NJ.

This role focuses on coaching teams, driving sales, and delivering exceptional customer experiences in a dynamic retail environment. The position requires at least 1 year of supervisory experience, strong interpersonal skills, and the ability to work a full-time schedule including nights, weekends, and holidays.

Qualifications

• At least 1 year of supervisory experience in off-price, big box, or a specialty environment.
• Strong interpersonal skills with a positive and engaging attitude.
• Ability to work a full-time schedule including nights, weekends, and holidays as required.
• Ability to move/handle/lift store merchandise weighing 40 lbs. or more, and to stand and walk for extended periods.

Responsibilities

• Supervise store functions and associates as Manager on Duty.
• Maximize sales results through training, developing, and coaching direct reports.
• Promote safety for customers and associates by adhering to company guidelines.
• Resolve issues and supervise front-end operations to deliver exceptional, friendly customer service.
• Reinforce Asset Protection strategies to reduce shrink.
• Assist in recruiting, interviewing, and onboarding new associates.
• Participate in weekly workload planning meetings.
• Drive community relations participation through company programs and partnerships.
• Coordinate meal and break periods and monitor schedule adherence.

Skills

Supervisory exp

Interpersonal skills

Customer service

Schedule flexibility

Job description

Burlington Stores, Inc. is seeking a Full-Time Customer Service Supervisor / Selling Floor Supervisor to lead store operations in Lawrenceville, NJ.

This role focuses on coaching teams, driving sales, and delivering exceptional customer experiences in a dynamic retail environment. The position requires at least 1 year of supervisory experience, strong interpersonal skills, and the ability to work a full-time schedule including nights, weekends, and holidays.