Full-Time Front Desk (Weekends/ Afternoons)

FirstService Residential

Deerfield (IL)

On-site

USD 27,552

Full time

14 days+

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Job summary

A leading residential service provider in Deerfield, IL is looking for a Front Desk Associate to work full-time on weekends and afternoons. Responsibilities include greeting residents, monitoring security systems, and providing excellent customer service. The ideal candidate has strong communication skills and a high school diploma. This entry-level position offers a pay rate of $20/hr.

Qualifications

Two to three years of business experience preferred.
Effective written and verbal communication skills.
Multiple language fluency is desirable.

Responsibilities

Meet and greet residents; checks guests and service providers in/out.
Monitor electronic security control systems.
Resolve and follow-up on all complaints/issues.

Skills

Strong communication skills

Customer service skills

Attention to detail

Ability to multitask

Education

High school diploma or equivalency

College level courses in business or hospitality

Job description

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Schedule: Saturday to Wednesday 3pm-11pm (Thurs & Fri OFF)

Description

Location: Highland Beach, FL 33487

Pay: $20/hr

Schedule: Saturday to Wednesday 3pm-11pm (Thurs & Fri OFF)

Job Responsibilities Essential Duties: As a Front Desk Associate, you’ll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms. Additional Duties:

Demonstrates excellent customer service, communication, and time management skills.
Monitors Emergency Response System.
Greets and directs Residents, guests, and invitees.
Monitors and controls Electronic Security Control Systems.
Responds to emergency situations in a timely and efficient manner.
Monitors and controls access to the building.
Maintains daily log, records, and forms.
Resolves and follows-up on all complaints/issues.
Maintains a safe and secure environment throughout the building/property(s).
May be assigned other duties by the on-site property manager.
Follows safety procedures and maintains a safe work environment.
Other duties as required.

Supervisory Responsibilities N/A Education & Experience

High school diploma or equivalency preferred.
College level courses in business or hospitality preferred.

Two (2) to three (3) years of business experience preferred.

Knowledge, Skills & Proficiencies

Computer literacy: command of information system hardware/software is preferred.
Effective written and verbal communication skills.
Multiple language fluency is desirable.
Strong customer service, communication and interpersonal skills required.

Tools & Equipment Used N/A Physical Requirements & Working Environment

Ability to lift 30 – 50 lbs.
Work in an upright standing or sitting position for long periods of time.
Handle, finger, grasp and lift objects and packages.
Reach with hands and arms.
Communicate, receive, and exchange ideas and information by means of the spoken and written word.
Ability to quickly and easily navigate the property/building as required to meet the job functions
Complete all required forms.
Ability to work extended hours and weekends based on project requirements.
Ability to respond to emergencies in a timely manner.

Travel N/A Disclaimer The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

Seniority level