Full-Time Front Desk Security Officer | Visitor Management

AUS; Chicago (IL); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Health & Financial Benefits

Exclusive Perks

Job summary

Allied Universal is seeking a Security Officer Full Time Visitor Management Desk in Chicago, IL. The role involves front desk security in a commercial real estate setting, welcoming tenants and visitors, managing access and badges, and coordinating with property management and emergency responders.

Responsibilities include monitoring lobby activity, responding to incidents, and delivering exceptional customer service with a calm, professional approach.

Qualifications

• Minimum Requirements include guard card/license preferred.
• Customer service experience preferred.
• Access control and badge experience preferred.
• Must be 18+ for unarmed roles; 21+ for armed roles.
• High school diploma or equivalent.

Responsibilities

• Provide customer service to tenants, visitors, and vendors at a commercial real estate front desk by carrying out site-specific security-related procedures and policies.
• Greet and screen visitors, verify appointments and credentials, issue visitor passes, and maintain accurate visitor and access records.
• Monitor lobby activity, access-control systems, cameras, and alarm notifications, reporting unusual activity according to site procedures.
• Respond to incidents, tenant concerns, and critical situations in a calm, professional, problem-solving manner, including initiating appropriate emergency response activities.
• Receive incoming calls, provide directions and building information, and communicate professionally with property management, tenants, and emergency responders.

Skills

Customer service

Access control

Badge management

Security procedures

Emergency response

Education

High school diploma or equivalent

Job description

Allied Universal is seeking a Security Officer Full Time Visitor Management Desk in Chicago, IL. The role involves front desk security in a commercial real estate setting, welcoming tenants and visitors, managing access and badges, and coordinating with property management and emergency responders.

Responsibilities include monitoring lobby activity, responding to incidents, and delivering exceptional customer service with a calm, professional approach.