Full-Time Front Desk Security Officer — Financial Institution

Allied Universal; Cleveland (OH); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Smart tools access to shifts

Career growth and training

Medical, dental, vision benefits

Perks program discounts

Job summary

Allied Universal, a leading security and facility services provider, seeks a Security Officer Full Time Reception Desk in Cleveland, OH. The role focuses on a professional first impression, visitor management, and safeguarding assets at a financial institution location.

The position emphasizes customer service excellence, adherence to policies, and strong teamwork within a collaborative, compliant environment.

Qualifications

• Customer service experience is preferred.
• CPR and First Aid certification are preferred.
• Alarm panel experience is preferred.
• Access control and badge system experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• Possess a high school diploma or equivalent.

Responsibilities

• Provide exceptional customer service to employees, visitors, and customers at a financial institution front desk while carrying out security-related procedures and site-specific policies.
• Greet visitors, verify identification and authorization, issue visitor credentials, and maintain accurate visitor and access records.
• Monitor access to the location, observe lobby activity, and report suspicious or unusual activity to appropriate personnel.
• Respond to incidents, alarms, and critical situations in a calm, professional, problem-solving manner, following emergency procedures.
• Answer incoming calls, provide directions and general assistance, and communicate professionally with building personnel and leadership.

Skills

Customer service

CPR certification

First Aid certification

Alarm panel experience

Access control

High school diploma

Job description

Allied Universal, a leading security and facility services provider, seeks a Security Officer Full Time Reception Desk in Cleveland, OH. The role focuses on a professional first impression, visitor management, and safeguarding assets at a financial institution location.

The position emphasizes customer service excellence, adherence to policies, and strong teamwork within a collaborative, compliant environment.