Full-Time Front Desk Agent — Evening Shifts

Hampton Inn & Suites by Hilton Kelowna Airport; Shawnee (OK); On-site; USD 21,000 - 23,000; Full time

Job summary

The Hampton Inn Shawnee is seeking a Front Desk Agent to deliver excellent service to guests and staff, coordinating with other departments to meet high expectations. You will manage check-ins/outs, handle reservations, and provide information about local attractions.

Applicants should have prior front desk or customer service experience, strong communication skills, and proficiency with computers. Weekend availability is required.

Qualifications

• High School Degree or GED.
• Previous Front Desk Experience preferred.
• Read and Communicate Clearly.
• Previous Customer Service Experience required.
• Computer Proficiency.

Responsibilities

• Check guests in and out of the hotel.
• Post and rebate room, tax, and other charges to guest accounts.
• Handle hotel phone system and take messages for guests and staff.
• Manage reservations and note any special requests.

Skills

Customer service

Communication

Front desk experience

Education

High School Degree or GED

Job description

The Hampton Inn Shawnee is seeking a Front Desk Agent to deliver excellent service to guests and staff, coordinating with other departments to meet high expectations. You will manage check-ins/outs, handle reservations, and provide information about local attractions.

Applicants should have prior front desk or customer service experience, strong communication skills, and proficiency with computers. Weekend availability is required.