Full-Time Food Server — Upscale Casino Dining

Churchill Downs Incorporated; Sioux City (IA); On-site; USD 26,000 - 38,000; Full time

Job summary

Churchill Downs Incorporated is seeking a Main + Abbey Food Server for a full-time role in Sioux City, IA. The Food Server will provide table service, take orders, and deliver meals while ensuring a pleasant dining experience for guests.

Qualifications include a high school diploma or equivalent, excellent verbal and written communication, and knowledge of POS systems. Candidates with hospitality experience and knowledge of wine and menu items are preferred.

Qualifications

• High school diploma or equivalent required.
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• 6 months prior work experience preferred.
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Responsibilities

• Greets guests on arrival and regards on departure in a warm and inviting manner.
• Informs special menu items to customers and takes orders according to customer specifications, demonstrating salesmanship with complete menu and product knowledge.
• Promotes brands and products to increase sales and answers questions regarding the menu.
• Utilizes point-of-sale equipment to enter orders for kitchen personnel.
• Cleans and sanitizes food service equipment used to prepare and serve menu items.
• Delivers food and drinks orders to guests and ensures satisfaction through food quality checks.
• Responds to guest needs and complaints by providing appropriate solutions.
• Collects plates and clears the table as customers finish their meals.
• Maintains up-to-date knowledge of daily menus and prices.
• Interacts with guests to maintain great guest relations and provide opportunities for loyalty.
• Replenishes necessary supplies, such as salt/pepper shakers, condiments, etc.
• Ensures and maintains cleanliness and orderliness of workstation.
• Communicates to management in a timely fashion any guest compliments or complaints.
• Performs general upkeep and cleaning duties, such as mopping floors, wiping countertops, cleaning food prep areas, rolling silverware, etc.
• Performs other related duties as assigned

Skills

Verbal communication

Written communication

Customer service

Attention to detail

Stress management

POS knowledge

Wine & alcohol knowledge

Menu knowledge

Education

High school diploma or equivalent

6 months prior work experience preferred

Tools

Point-of-sale systems

Job description

Churchill Downs Incorporated is seeking a Main + Abbey Food Server for a full-time role in Sioux City, IA. The Food Server will provide table service, take orders, and deliver meals while ensuring a pleasant dining experience for guests.

Qualifications include a high school diploma or equivalent, excellent verbal and written communication, and knowledge of POS systems. Candidates with hospitality experience and knowledge of wine and menu items are preferred.