Dynamic Food Server - Main + Abbey (Full-Time)

Hard Rock Hotel & Casino Sioux City; Sioux City (IA); On-site; USD 26,000 - 36,000; Full time

Job summary

Hard Rock Hotel & Casino Sioux City is seeking a Food Server for Main + Abbey. The role delivers table service, takes orders for food and beverages, and ensures a pleasant dining experience for guests.

You will greet guests, upsell menu items, operate POS systems, and maintain cleanliness in a fast-paced environment, including nights and weekends. A high school diploma and hospitality orientation are required, with 6 months of prior experience preferred.

Qualifications

• High school diploma or equivalent is required.
• 6 months prior work experience preferred.
• Excellent verbal and written communication skills.
• Excellent customer service and interpersonal skills.
• Detail-oriented and thorough with strong organizational and time management skills.
• Ability to work under stress in a fast-paced environment.
• Knowledge and ability to operate point-of-sale systems.
• Knowledge of wines, alcohol, and food.
• Thorough knowledge of menu items.

Responsibilities

• Greets guests on arrival and regards on departure in a warm and inviting manner.
• Informs special menu items to customers and takes orders according to customer specifications, demonstrating salesmanship with complete menu and product knowledge.
• Promotes brands and products to increase sales and answers questions regarding the menu.
• Utilizes point of sale equipment to enter orders for kitchen personnel.
• Cleans and sanitizes food service equipment used to prepare and serve menu items.
• Delivers food and drinks orders to guests and ensures satisfaction through food quality checks.
• Responds to guest needs and complaints by providing appropriate solutions Collects plates and clears the table as customers finish their meals.
• Maintains up-to-date knowledge of daily menus and prices.
• Interacts with guests to maintain great guest relations and provide opportunities for loyalty.
• Replenishes necessary supplies, such as salt/pepper shakers, condiments, etc.
• Ensures and maintains cleanliness and orderliness of workstation.
• Communicates to management in a timely fashion any guest compliments or complaints.
• Performs general upkeep and cleaning duties, such as mopping floors, wiping countertops, cleaning food prep areas, rolling silverware, etc.
• Performs other related duties as assigned.

Skills

Excellent verbal and written comms

Excellent customer service

Detail-oriented & organized

Work well under pressure

Operate POS systems

Knowledge of wines/alcohol/food

Menu knowledge

Education

High school diploma or equivalent

Job description

Hard Rock Hotel & Casino Sioux City is seeking a Food Server for Main + Abbey. The role delivers table service, takes orders for food and beverages, and ensures a pleasant dining experience for guests.

You will greet guests, upsell menu items, operate POS systems, and maintain cleanliness in a fast-paced environment, including nights and weekends. A high school diploma and hospitality orientation are required, with 6 months of prior experience preferred.