Full-Time Evening Office Assistant

Assisting Hands Home Care; Cary (NC); On-site; USD 35,000 - 45,000; Full time

Job summary

Assisting Hands Home Care in Cary, NC, is hiring an Office Assistant. This role necessitates a reliable individual who will help support clients and caregivers while maintaining high standards. The position requires strong communication skills and organizational abilities.

Responsibilities include acting as a liaison for caregivers and clients, assisting in recruitment, maintaining records, and multitasking in a dynamic environment. Caregiving experience is preferred but not mandatory. Join us and make a difference!

Qualifications

• Excellent verbal and written communication skills are essential.
• Strong attention to detail and note-taking abilities are critical.
• Previous experience in office management or customer service is preferred.

Responsibilities

• Serve as a primary point of contact for caregivers and clients.
• Communicate professionally via phone, email, and text.
• Assist with caregiver recruitment and onboarding.
• Maintain organized employee and client records.

Skills

Excellent verbal and written communication skills

Strong attention to detail

Ability to multitask

Previous office experience

Caregiving experience

Job description

Now Hiring: Office Assistant

Hours: Monday–Friday | 12:00 PM – 8:00 PM

Are you the type of person who thrives on organization, communication, and helping others succeed? Do you take pride in following through, paying attention to details, and supporting both clients and caregivers? If so, we may be looking for you.

Assisting Hands Cary - Home Care is seeking an exceptional Office Assistant to join our growing team. We are looking for a reliable, proactive team member who can help support our caregivers, clients, and office operations while maintaining the high standards our company is known for.

What Makes This Position Different?

We are looking for someone who can take ownership of tasks from start to finish. This role requires excellent communication skills, strong organizational abilities, the ability to multitask, and willingness to step in wherever needed to support the team.

Because we are a home care company, caregiving experience is strongly preferred. There may be times when office staff are needed to assist with client shifts to ensure continuity of care. We believe in leading by example and supporting our caregivers and clients when they need us most.

Responsibilities

• Serve as a primary point of contact for caregivers, clients, families, and referral partners.
• Communicate professionally and effectively by phone, email, and text.
• Take detailed and accurate notes and maintain thorough documentation.
• Assist with caregiver recruitment from application through onboarding.
• Review applications, verify credentials, references, certifications, and required documentation.
• File paperwork and maintain organized employee and client records.
• Follow up on outstanding documentation and compliance requirements.
• Assist with scheduling and caregiver support.
• Help solve problems and communicate solutions clearly.
• Complete administrative tasks accurately and efficiently.
• Support the office team with special projects and daily operations.
• Must be willing to step in and assist with client care when needed.

Qualifications

• Excellent verbal and written communication skills.
• Strong attention to detail and note-taking abilities.
• Ability to multitask and stay organized in a fast-paced environment.
• Previous office, administrative, recruiting, scheduling, or customer service experience preferred.
• Caregiving experience strongly preferred.
• Comfortable learning software systems and managing electronic records.
• Ability to work independently and take initiative.
• Reliable, dependable, and committed to following through.

The Ideal Candidate

• Communicates exceptionally well.
• Notices the details others miss.
• Takes ownership of their work.
• Is willing to help wherever needed.
• Can handle sensitive information professionally.
• Understands the importance of supporting both caregivers and clients.
• Brings solutions, not excuses.
• Wants to be part of a team that truly makes a difference.
• Wants to grow with our company

Why Join Assisting Hands?

At Assisting Hands Cary, we believe our caregivers and clients deserve outstanding support. The person in this role plays a critical part in making that happen every day. If you are organized, compassionate, dependable, and ready to become an essential member of our team, we would love to hear from you.