Full-Time EMS Dispatcher - Emergency Response & Routing

Global Medical Response; North Charleston (SC); On-site; USD 28,000 - 36,000; Full time

Job summary

Global Medical Response’s Lifeguard Ambulance Service in South Carolina is hiring full-time Dispatchers to respond to emergency and non-emergency calls for ambulance and transportation services. You will assign and route requests and communicate clearly to ensure quality support and care.

Responsibilities include EMS dispatch according to Principles of Emergency Medical Dispatch, allocating resources, accurate paperwork, data entry, and using 911 equipment and computers.

Qualifications

• High school diploma or equivalent.
• Minimal medical training or telecommunications experience or EMS dispatcher experience.
• Fluent reading and writing in English.
• Clear radio and telephone communication.
• Accurate data entry and reporting.
• Ability to operate multiple systems concurrently.

Responsibilities

• Understand and apply Emergency Medical Dispatch concepts as a minimum standard of care.
• Allocate EMS resources using approved protocols and decision rules.
• Complete shift paperwork with accuracy before end of shift.
• Enter shift data and State Run Report data as assigned with accuracy.
• Generate and verify applicable reports for accuracy.
• Assist in locating scenes and determining fastest, safest routes.
• Relaying instructions from supervisors and emergency information clearly.
• Maintain knowledge of company policies and procedures.
• Follow established request-for-service parameters and formats.
• Operate equipment including computers, 911 gear, recording devices, and phones.

Skills

English communication

Typing speed

Radio/telephone clarity

Multitasking

Basic computer skills

Data entry accuracy

Education

High school diploma or equivalent

Job description

Global Medical Response’s Lifeguard Ambulance Service in South Carolina is hiring full-time Dispatchers to respond to emergency and non-emergency calls for ambulance and transportation services. You will assign and route requests and communicate clearly to ensure quality support and care.

Responsibilities include EMS dispatch according to Principles of Emergency Medical Dispatch, allocating resources, accurate paperwork, data entry, and using 911 equipment and computers.