EMS Dispatcher

Global Medical Response; North Charleston (SC); On-site; USD 28,000 - 36,000; Full time

Job summary

Global Medical Response’s Lifeguard Ambulance Service in South Carolina is hiring full-time Dispatchers to respond to emergency and non-emergency calls for ambulance and transportation services. You will assign and route requests and communicate clearly to ensure quality support and care.

Responsibilities include EMS dispatch according to Principles of Emergency Medical Dispatch, allocating resources, accurate paperwork, data entry, and using 911 equipment and computers.

Qualifications

• High school diploma or equivalent.
• Minimal medical training or telecommunications experience or EMS dispatcher experience.
• Fluent reading and writing in English.
• Clear radio and telephone communication.
• Accurate data entry and reporting.
• Ability to operate multiple systems concurrently.

Responsibilities

• Understand and apply Emergency Medical Dispatch concepts as a minimum standard of care.
• Allocate EMS resources using approved protocols and decision rules.
• Complete shift paperwork with accuracy before end of shift.
• Enter shift data and State Run Report data as assigned with accuracy.
• Generate and verify applicable reports for accuracy.
• Assist in locating scenes and determining fastest, safest routes.
• Relaying instructions from supervisors and emergency information clearly.
• Maintain knowledge of company policies and procedures.
• Follow established request-for-service parameters and formats.
• Operate equipment including computers, 911 gear, recording devices, and phones.

Skills

English communication

Typing speed

Radio/telephone clarity

Multitasking

Basic computer skills

Data entry accuracy

Education

High school diploma or equivalent

Job description

More Information about this Job

Dispatcher

Hourly rates starting at $20.00+ DOE

IMMEDIATE HIRING! Dispatcher FULL-TIME Opportunity

We’re hiring Dispatchers that will respond to emergency and non-emergency calls for ambulance and transportation services. This person assigns and routes transportation requests and can provide clear communication in all situations to ensure quality support and care to our customers.

Responsibilities:

• Understands and adequately implements the concepts of Emergency Medical Dispatch as published in Principles of Emergency Medical Dispatch (and as customized by AMR) as a minimum standard of care.

• Allocates EMS resources properly as the need arises by application of appropriate decision-making rules and approved protocols.

• Responsible and accountable for completeness and accuracy of paperwork related to their position prior to completion of shift.

• Responsible for accurate and complete data entry for the shift. This will also include State Run Report data entry as assigned.

• Responsible for generating applicable reports and checking for accuracy.

• Assists in locating scene of incidents and selecting the safest, fastest route to such scene using all available locator aids.

• Relays instructions from supervisors, messages, and emergency information.

• Maintains a current working knowledge of all company policies, procedures, rules, regulations, and memorandums.

• Follows established parameters/formats in receiving requests for service.

• Responsible for knowledge and use of equipment, including but not limited to the computer, printers, 911 equipment, recording devices, telephones, and other equipment as assigned by superiors.

MinimumRequired Qualifications:

• High school diploma or equivalent.

• Must have minimal medical training or telecommunications experience or, have at least one year's experience as an EMS or public safety dispatcher.

• Skilled in reading and writing English.

• Capacity to communicate clearly on the radio and telephone.

• Ability to record, transmit, and report information accurately.

• Able to efficiently utilize all equipment assigned to him or her.

• Manage multiple tasks simultaneously.

• Possess good typing skills with speed and accuracy necessary to efficiently process emergency and nonemergency calls.

• Ability to understand basic computer applications.

Preferred Qualifications:

• Experience in the healthcare industry

Why Choose Lifeguard? Lifeguard Ambulance Service is one of Global Medical Response’s (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at www.AtaMomentsNotice.com.

GMR’s Core Behaviors—keep care at the center, raise your hand, seek to understand, find a way together and be accountable—unite our teams and set us apart in emergency medical services.

EEO Statement

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

More Information about this Job

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